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Building and Maintaining Customer Relationships

Code:
CCSC 1280

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Notes:

This course contains mandatory chat sessions.


Textbooks:

  • Fall - None required

Equivalents:

  • CSRV 2200

This course is part of the following program(s):

Note: Clicking on any of the following links will take you to the program of studies where you can obtain more information or choose additional courses for your shopping cart.

Scheduled Dates

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CRN Day Date Time Hours Location Fee Availability
1042908-SEP-20 to 15-DEC-2012:00 am - 12:01 am48Online $405.46
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