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Developing Client Service Teams

Code:
CCSC 1282

Students explore the economics of client value and the importance of building a quality service delivery team that ensures that service is provided in a stellar fashion and that employees buy-in to corporate culture and strategies that deliver the bottom line stakeholders are hoping to achieve.

Notes:

This course contains mandatory chats and mandatory group work.

In addition to the required textbook, students need to purchase resource materials from www.hscanada.con/main.htm quoting stock #12421 and stock #22401. Order from www.hscanada.com/main.htm


This course is part of the following program(s):

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Scheduled Dates

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CRN Day Date Time Hours Location Fee Availability
1035612-MAY-20 to 18-AUG-2012:00 am - 12:01 am42Online $367.60
1043108-SEP-20 to 15-DEC-2012:00 am - 12:01 am42Online $367.60
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