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Introduction to Business Processes

COMP 3284

This course introduces the student to how integrated business processes are managed using enterprise resource planning (ERP) systems. Many large organizations use ERP systems as the backbone for data collection and
information sharing across all areas of the business. The world's largest ERP system provider is SAP. In this course, students will use the latest SAP software to examine how various business tasks or activities are managed, with particular attention paid to how these activities span across functional areas of the business. Students will develop an understanding of the many chains of interrelated events that must occur for any business to successfully serve its internal and external customers. Using SAP, students will execute tasks for a fictitious business, carrying out activities related to sales order processing, credit and receivables risk management, pricing, forecasting, procurement, material requirements planning, and production planning. Upon completion of this course, students will have
developed a high-level view of the chain of information "hand offs" that occur among and between functional areas of the business, and how the use of an ERP system can contribute to organizational efficiency.

Note: Students must sign on to DC Connect at using their student number and password (birthdate MMDDYR) to access the online courses. You will not be able to access the course until the start date. Please allow 24 hours after registration for the system to update.


  • Fall - None required
  • Spring/Summer - None required


  • COMP 3204


  • (OPER 2280 Operations Management II

This course is part of the following program(s):

Note: Clicking on any of the following links will take you to the program of studies where you can obtain more information or choose additional courses for your shopping cart.

Scheduled Dates

CRN Day Date Time Hours Location Instructor Fee Availability
1120412-MAY-20 to 18-AUG-2012:00 am - 12:01 am42Distance Education Usama Makary$265.02
1126908-SEP-20 to 15-DEC-2012:00 am - 12:01 am42Distance Education Usama Makary$265.02
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