Windows User Instructions

How to set up Flexible Delivery Hardware?

Flex Delivery Instructions - Windows

  • Setting Up Teams or Zoom - Have you scheduled the session through either Teams or Zoom (most likely recurring)? Have you configured your Zoom meeting settings (if you are using Zoom)?
  • Setting Up DC Connect - Is your course in DC Connect ready? Has a notice regarding the synchronous session been posted in an obvious place? Have reminders regarding these sessions been sent to students? Is there a specific place where students can post questions asynchronously prior to class?
  • Testing Your Synchronous Link – Have you tested your link in DC Connect to ensure that it works (solicit a colleague to help with this).
  • Setting Up the Lesson – Have you prepared your lesson considering both online students and F2F students? Have you thought through the flow of the lesson and made notes as to where and when pauses need to be developed to manage the technical equipment and ensure you build a single learning community? Do you have contingencies based on variable attendance?
  • Verifying Computer Connections - Ensure that you have a USB or USB C port on your laptop
    Computer Connections Types
  • Install the display driver – follow the instructions below
  • Download the Display drive for the flex delivery equipment
    1. Download the Display drive for the flex delivery equipment
    2. Navigate to the following website:
      startech drivers and downloads
    3. Enter the following product ID and click search afterwards: DK30A2DH
      startech Drivers and Downloads Product ID
    4. Choose the correct driver for your system
      startech Drivers Downloads Page Tab
    5. A zipped folder will download. Open it.
      startech software zip download
    6. When you open the zipped folder, choose the correct Windows operating system file.
      startech choose correct Windows operating system file
    7. Open the application and run the driver
      startech Open application run driver
    8. Run the application
      startech run application
    9. The DisplayLink Graphics will Finish installing
      starTech DisplayLink Graphics Finish installing
    10. Restart/Reboot your computer
  • Arrive to class with time to set up your system (and seek assistance if it is needed)
  • Turn on the equipment – using the keypad or touchpad. For the touchpad select HDMI and then send to display. This will awaken the crestron as well as the logitech rally system for flex delivery.
  • Log onto your laptop and connect your laptop to the USB or USB-C – wait 2 minutes for the system to recognize your computer
    USB and USB-C Type Cable
  • Configure your display settings - follow the instructions below
    1. Search for Display Settings and select Display Settings
      Search and Select Display Settings
    2. You will see the following window. Each screen has been assigned an identification number (1, 2, or 3). Select Identify to see which number corresponds with which screen. Make note of the laptop and Logitech screen numbers.
      Numbered Display Screen Settings Window
    3. Scroll to (1) Multiple displays. (2) Open the menu and duplicate the laptop and Logitech screens using their assigned numbers. Once you have chosen the correct option, (3) click apply and then keep changes.
      Duplicate laptop with Logitech Screen
  • For those choosing to use Teams as their synchronous platform, follow the steps below:
    1. Select the settings by navigating to the more options at the top right-hand corner of your Teams application. Select the Settings option
      MSTeams Settings
    2. Select Devices
      MSTeams Select Devices
    3. Choose the “Logi Rally Audio” for Audio Settings, “Echo Cancelling Speakerphone” for Speaker and Microphone, and “Logi Rally Camera” for Camera setting
      MSTeams Logi Rally Audio and Camera Settings
      MSTeams Camera Settings
  • For those choosing to use Zoom as their synchronous platform, follow the steps below:
    1. Once you begin your meeting in the Audio icon on the tool bar locate the Echo Cancelling speaker and microphone.
      Zoom Echo Cancelling Speaker and Microphone
    2. In the Video icon on the tool bar locate and select the Logi Rally Camera
      Zoom Logi Rally Camera
  • Start your meeting on your chosen synchronous platform.
  • Drag your Teams or Zoom application to the desired screen. We recommend keeping it on the laptop which will place it on the Logitech Rally screen at the back of the room. This will allow you to see your virtual students as you teach. We recommend you shut off notifications for email and other applications so that private messages are not displayed as you teach.
  • Do not use PowerPoint Presenter view as this may not be compatible with the displays as they are arranged.
  • Unclick the “Use Presenter View” under the slide show tab:

    PowerPoint Use Presenter View Slide Show Tab

  • Use the Logitech Remote to zoom in, move the camera, etc

    Logitech Remote Zoom Camera Move

  • Leave the synchronous meeting
  • Unplug the USB or USB- C cable from your laptop
  • Turn off the Logitech Rally TV Screen with the remote. If there is no remote, don’t worry the flex equipment will go to ‘sleep’ when the entire system shuts down.
  • Turn off the projector screen or TV screen at the front of the room with the keypad or touch pad. Note, the monitor goes into standby mode if not powered off, and that’s OK.
  • Sharing your Class Recording – To ensure those who were unable to attend class have access to the class recording please share the captioned class recording on DC Connect (if you are using Zoom) and in the MS Team (if you are using Teams).
    • NOTE: You may need to upload your recording to a video streaming service such as YouTube (unlisted or private) to ensure that auto-generated captions are created. See the CTL Captioning page for further information.
  • Student Reminders – post any reminders and “To Dos” for students following the lesson. Also remind students about any policies and offices hours (particularly at the beginning of the semester)
  • Provide Feedback to Students – Review any formative assessments gathered through the lesson. Respond to student questions, provide feedback for specific performances, and plan for the next lesson with this data in mind.
  • Gather feedback from Students – Ask students to assess what worked well and what did not work well during the Flex delivery. Use this feedback to inform planning for the next

Looking for Flex Delivery Support?

Below are some resources that may help:

  1. DC Connect Flexible Delivery Workshop Course
    The CTL has designed a Flexible Delivery course within D2L. This course can be taken asynchronously, synchronously online, or in-person. Please connect with Tanya Wakelin in the CTL ( to register for this course and explore when the synchronous online and in-person participation options are available.
  2. Flexible Delivery Community of Practice
    In addition to the Toolkit, we have designed a Flexible Delivery Community of Practice through MS Teams. In this digital space, we can share our challenges and successes as well as any tips and tricks we discover throughout the year on this flexible delivery journey. If you are interested in being part of this digital space, you can use this team code - 99s1q34 - to register.
  3. Monthly Synchronous Sessions
    We will be hosting synchronous sessions focused on specific flex delivery topics such as course design and development, instructional design, pedagogical considerations, technology innovations, and more. The aim of these sessions is to provide a space for faculty to discuss their flexible delivery journey. Through this collaboration, we can all build our flexible delivery capacity. Refer to the CTL Professional Development Monthly calendar for dates and registration.