COVID-19 Information

Durham College is open virtually due to the COVID-19 pandemic while courses and services are being offered remotely.
Fall 2020 delivery information

Learn more about courses and services being offered remotely.

July 2020 pilot for in-person training

All important updates and information on how Durham College (DC) is responding to the COVID-19 pandemic can be found on this webpage.

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DC on the Frontlines

Durham College (DC) is incredibly proud of our college community members who are serving and protecting others in the response to the COVID-19 pandemic and well beyond every day.

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July 2020 pilot for in-person training

Latest Update: Wednesday, July 15

Last week, a limited number of students and employees returned to campus as part of the provincial government’s July 2020 pilot program.

With increased movement on campus, Durham College (DC) has implemented enhanced safety measures and guidelines to ensure the health and safety of our campus community. These guidelines are based on protocol outlined by the government and Public Health officials.

To help guide you through the college’s return-to-campus protocol, we have created a short video outlining important information on keeping yourself and each other healthy while at DC. An alternative format flipbook is also available.

Please take five minutes to familiarize yourself with the content and do your part to keep our campus community healthy.

Campus Services

All student services remain available online, with the exception of the below, which are available for in-person appointments. Please contact the student service area before visiting them on campus.

Oshawa campus
Service Delivery Method Contact Information Response Time or Hours of Service
Audio-visual support On-site support.   To request support please email or call. servicedesk@dc-uoit.ca Phone: 905.721.2000 ext. 3333 Monday to Friday: 9 a.m. to 4 p.m. (From July 6 onwards)
Campus Health Centre All regular services are still available remotely. However, some in-person physician appointments may be scheduled when necessary. Additionally, students who need a space to do a virtual appointment with our counsellors have access to quiet rooms by appointment only. Please note: walk-ins are not being accepted at this time. (905)721-3037 CHC@durhamcollege.ca Live chat Monday to Friday 8 a.m. to 4 p.m. Closed from noon-1pm for cleaning each day
IT field technician support On-site support. To request support please email or call. servicedesk@dc-uoit.ca Phone: 905.721.2000 ext. 3333 Monday to Friday: 9 a.m. to 4 p.m. (From July 6 onwards)
IT Service Desk Remote support. servicedesk@dc-uoit.ca Phone: 905.721.2000 ext. 3333 Monday to Thursday: 7:30 a.m. to 6:30 p.m. Friday: 7:30 a.m. to 5:30 p.m. Saturday: 9:00 a.m. to 4:00 p.m. Sunday: Closed
School of Health & Community Services The School of Health & Community Services will be open as of July 6.  Student advising will continue online.  Drop-in appointments will not be accepted at this time. hsc@durhamcollege.ca Monday to Friday, 8 a.m. to 4 p.m.
School of Justice & Emergency Services – Administrative office The administrative office will be open for approved, in-person appointments as of July 6. Please note that drop-in inquiries are not being accepted at this time. JES@durhamcollege.ca Phone: 905.721.2000 ext. 3070 Monday to Friday, 8:30 a.m. to 4:30 p.m.
Whitby campus
Service Delivery Method Contact Information Response Time or Hours of Service
Administrative office The Whitby Administrative office will be open for approved, in-person appointments as of July 2. Please note that drop-in inquiries are not being accepted at this time. amapola.serrano@durhamcollege.ca Phone: 905.721.2000 ext. 3344 Monday to Friday, 8:30 a.m. to 4:30 p.m.
Audio-visual support On-site support. To request support please email or call. servicedesk@dc-uoit.ca Phone: 905.721.2000 ext. 3333 Monday to Friday: 9 a.m. to 4 p.m. (From July 6 onwards)
Mental health Services Wellness Coach available for Mental Health Support for students in distress Room 103 F (the coach will sit at SES main desk) and virtual appointments will continue
IT field technician support On-site support. To request support please email or call. servicedesk@dc-uoit.ca Phone: 905.721.2000 ext. 3333 Monday to Friday: 9 a.m. to 4 p.m. (From July 6 onwards);
IT Service Desk Remote support. servicedesk@dc-uoit.ca Phone: 905.721.2000 ext. 3333 Monday to Thursday: 7:30 a.m. to 6:30 p.m. Friday: 7:30 a.m. to 5:30 p.m. Saturday: 9:00 a.m. to 4:00 p.m. Sunday: Closed

FAQs

When will students be able to return to campus?

Students from the winter 2020 semester who need to complete in-person program learning requirements will begin returning to campus starting Thursday, July 2 at the Whitby campus and Monday, July 6 at the Oshawa campus.

Students will be contacted directly by their schools with program specific return to campus dates and schedule information.

What programs are returning to campus for the July pilot?

Only programs with stranded students from the winter 2020 semester will be scheduled to return during the July pilot. 

Students will be contacted directly by their schools with program specific return to campus dates and schedule information.

Will my schedule be the same?

Schedules have been updated to reflect compressed delivery and adjusted section sizes where appropriate. 

Where can I find my schedule?

Students will be contacted directly by their schools with program specific return to campus dates and schedule information.

When will spring semester programs return to campus?

While the priority is to have stranded winter semester students return to campus to complete in-person requirements during the July pilot, planning is underway for spring semester students with hands-on learning needs, to return to campus following the July pilot.  

I can’t return to campus in July, what should I do?

Students from the winter 2020 semester who cannot return to campus as scheduled should contact their school office to discuss options. Visit the academic schools page for contact details.

I have a chronic illness and am worried about coming to campus as an at-risk individual. What are my options?

Students who are concerned about returning to campus as scheduled should contact their school office to discuss options. Visit the academic schools page for contact details.

How do I enter the Whitby campus?

You may enter into the Whitby campus through:

  • Main building: as of July 2, front entrance adjacent to the bus loop.
  • Galen Weston Centre for Food: as of July 6, main doors located at the southeast corner of the CFF.
How do I enter the Oshawa campus?

You may enter into the Oshawa campus through:

  • Gordon Willey building
    • South Wing doors just north of the Commencement parking lot.
    • I-Wing main entry doors in the bus loop.
    • Please note: the main entry doors adjacent to the Security Desk and The Pit will be closed.
  • Centre for Collaborative Education (CFCE)
    • South doors only, close to the Student Services building front parking lot.
Where should I park at the Oshawa campus?

Those returning to the Oshawa campus should park in the Commencement lot for entry to the South Wing doors.

Do I have to pay for parking?

No. The parking gates at both the Oshawa and Whitby campuses will be up and parking will be free until Monday, August 31. Parking at other campus locations, including pay-and-display lots, will also be free until that date.

Will I need to self-screen before entering the building?

Yes. Students and employees will observe a Screening Notice displayed in the window of each entry door. Each person entering a DC building is required to read the notice and self-screen prior to entry. You may not enter the building if you do not meet the requirements set out in the Screening Notice.

Security personnel will be present at each entrance to observe and monitor those entering campus. They will confirm each person has self-screened and applied hand sanitizer before continuing further into the college.

What do I need to bring with me to enter campus?

Individuals entering the campus are required to have with them either a student or employee identification card or government-issued photo identification to display upon request.

Please note: All individuals are required to watch the DC health and safety video before coming to campus.

Are all buildings/classrooms/spaces open?

No.

Only select buildings are open, depending on class schedules. Please see the question “How do I enter the Whitby/Oshawa campus” above for more information on building access.

At this time, only classrooms and labs that are part of the July pilot project are open. Common areas such as lounges, food services, vending machine banks, computer commons and the Campus Recreation and Wellness Centre are not available.

Please note: Ontario Tech University is currently closed and entry into university space is strictly prohibited.

Are there rules in place that I must follow when returning to campus?

Yes. To ensure the health and safety of the entire campus community, students and employees are to follow the below guidelines for how to conduct themselves while on campus.

  • All individuals are required to watch the DC health and safety video before coming to campus.
  • Only those who are scheduled to attend an on-site activity will be permitted access to campus. Building access will only be provided 5 to 10 minutes prior to the start of the scheduled activity.
  • Students are required to walk directly to their assigned classroom or lab.
  • All individuals are required to maintain 2 metres of physical distancing and practice proper respiratory etiquette and hand hygiene.
  • Where physical distancing may not be possible, face coverings are encouraged.
  • Individuals may not congregate or socialize in hallways or open spaces throughout the college.
  • Students must exit the college upon completion of their scheduled on-site class or activity.
  • Those who fail to follow directions as set out by provincial guidelines will be directed to leave the property.

Please note: students and employees are required to read recent Public Health advice regarding face coverings prior to attending campus.

If you do not have a face covering, masks will be available at point of entry for those who require/desire one.

Do I have to wear a mask or practice physical distancing?

All individuals are required to maintain 2 metres of physical distancing. Where physical distancing may not be possible, face coverings are encouraged. If you do not have a face covering, masks will be available at point of entry for those who require/desire one.

New signage has been placed throughout the college with information on physical distancing protocols and proper hand hygiene, all of which are mandatory while on campus.

Can I hang out on campus before or after my class is done?

No. Building access will only be provided 5 to 10 minutes prior to the start of a scheduled activity. Students are required to walk directly to their assigned classroom or lab.

Students must exit the college upon completion of their scheduled on-site class or activity. Individuals may not congregate or socialize in hallways or open spaces throughout the college.

I’m not part of the July 2020 pilot, can I still come to campus?

No. Only those who are scheduled to attend an on-site activity will be permitted access to campus.

How many students will be on campus?

As we invite our students from the winter 2020 semester back to campus to complete their in-person program requirements, please note that there will be no more than 200 students at the Whitby campus and 130 at the Oshawa campus on any given day.

Student schedules have been well spaced, ensuring extra time between classes to encourage social distancing and provide opportunities for enhanced sanitization.

What do I do if I am feeling sick?

Students and employees who are unable to make or continue to go to class or work for any of the below reasons should contact their faculty member or supervisor:

  • You have developed a cough, fever, shortness of breath, runny nose, sore throat or other symptoms that may be related to COVID-19 as per Public Health.
  • You have travelled outside of Canada within the last 14 days.
  • You have been exposed to someone who is, or may be, infected with the COVID-19 virus.

Faculty or supervisors who have been advised that their student or employee is experiencing any of the above should contact the health and safety officer at Maureen.Calhoun@durhamcollege.ca.

Please see the attached reporting infographic for more information.

Are the buses still running?

Yes, bus service will be available for the pilot phase in July at both the Oshawa and Whitby campuses. The bus stops will remain in the same locations; however, riders are encouraged to check with Durham Region Transit to familiarize themselves with the changes to their operations.

Effective Thursday, July 2, fare collection will resume on all routes, requiring boarding through the front doors and exiting through the rear doors to ensure one-way passenger flow and to eliminate bunching at the front doors.

Other changes to bus service include:

  • Maximum bus load capacity has been reduced.
  • Face coverings, while not mandatory, are strongly encouraged.
  • Routes and timings may be altered. Riders should look at the Durham Region Transit website for more information.
Will food services be available on campus?

No, food service is not available at this time.

I am registered with the Access and Support Centre (ASC), how can I get my accommodations set up for the July return to campus?

Please reconnect with your ASC staff member for support or contact the ASC front desk atasc@durhamcollege.ca to ensure your accommodations are up-to-date and in place.

I need accommodations for my July return to campus, what should I do?

Please connect with the Access and Support Centre front desk at asc@durhamcollege.ca to discuss your options.

Does the residence have accommodation for me during that time?

Yes, DC’s residence is offering limited accommodations to students enrolled in the July pilot project. Accommodations will be available as of July 2 at a special rate of $30 per day.

Each private suite consists of:

  • Double bed, desk, and television.
  • Pillow, pillow case, bedding (queen size sheets).
  • Kitchenette equipped with a full-sized refrigerator and microwave.
  • Three-piece washroom.
  • Towels.
  • Toiletries.
  • Cable, wireless internet, and parking.
  • Temperature controls.

As this will be a short term stay, students are asked to only bring with them what they need to be comfortable.

In accordance with provincial guidelines and public health directives, we have adapted our cleaning measures and implemented physical distancing protocols in residence to protect our students and staff.

To apply, please email mamorim@stayrcc.com.

Please note: Spaces are limited, and are not guaranteed. Requests must be received at least 5 days prior to arrival for consideration. Upon receiving your request, we will verify our availability and send you a confirmation.

Will my Durham College student ID be a valid bus pass on Durham Region Transit in July?

Students returning to campus to complete their winter semester as part of the July pilot will not be charged student fees for the remaining duration of your semester.

Included in the fees not being charged to student accounts is the UPass fee. As such, please be advised that your Durham College student ID will not be valid as a bus pass for Durham Region Transit for the month of July.

In an effort to help transition customers to contactless fare payment, DRT is offering free PRESTO cards for a limited time. Please visit their website for more information.

If using public transit, you will be required to pay the applicable rates when entering the bus. If you have any questions, please contact oes@durhamcollege.ca.

Do I need to wear a face mask while on campus?

Yes. At this time, DC asks that individuals wear a non-medical mask or face covering inside all common areas on campus that are open to the public. Such spaces include hallways, elevators, washrooms, classrooms, and meeting rooms.

You do not need to wear a mask if you are alone in a private office or working alone behind a barrier.

Exceptions apply to those who have health, respiratory and sensory issues; various disabilities; are unable to remove the mask without assistance, or other valid reasons.

Concerns raised by employees who may not be able to wear a mask should be brought to the attention of their supervisor to determine if accommodation is needed. If a faculty member becomes aware of a student who is unable to wear a mask, an assessment of the space should be done to ensure the student can consistently maintain appropriate 2 metre distancing while in the area.

If you do not own a mask or face covering, a mask will be provided at the entrance of college buildings.

Am I able to wear a face shield instead of a mask?

No. While face shields may provide large droplet protection, they do not have any filtration; therefore, they are an unacceptable alternative to a face mask.