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Organizational Behaviour

This course deals with the ways in which individuals, groups, and entire organizations function and interact within the overall organizational context. Topics at the individual employee level include personality, attributions, attitudes, emotions, values, ethics, learning, and motivation. Further topics include team and group processes, leadership, conflict management, interpersonal communication, organizational design, and organizational culture. Financial advisors will benefit from knowledge of leading edge organizational practices such as employee involvement, employee teams, knowledge management, ensuring adherence to ethical business practices, and ensuring an effective and healthy organizational culture. Management development efforts must reflect the changing requirements of successful managers and leaders and include a focus on key competencies such as emotional intelligence and transformational leadership.