Fundamentals Of Information Services

Students learn reference interview skills to answer general reference questions (including Readers' Advisory) and the research process to instruct users how to identify their research problem, find and retrieve information from a variety of sources, evaluate information, and cite the information. Students learn how to use standard reference tools including encyclopedias, dictionaries, atlases, handbooks, directories, multidisciplinary periodical, ebook and reference databases, virtual reference websites and reference management software.