Default network password

Your default network password is your birth date in MMDDYY format. You must change your password before you can access network resources such as your student email (DC Mail) account and Wi-fi on campus.

Multifactor Authentication (MFA)

To improve protection for Durham College (DC) student network accounts and systems, IT Services has enabled Multifactor Authentication (MFA) for student logins to Microsoft services provided by the school.

MFA adds an additional layer of defense to a user’s password, making it more difficult for an unauthorized person to access another user’s account.

Once MFA is enabled, you must provide a second factor to access your DC Microsoft cloud-based services, including DC Mail, OneDrive, Teams, etc.

Refer to the instruction document for a detailed overview of the options available to you, including:

  • Microsoft Authenticator App approval (recommended option)
  • An SMS or text verification code
  • An automated call from Microsoft to a smart phone, cell phone or land line
  • A hardware security key (for those who cannot use any other method)

Please note: students should continue to keep login credentials private. IT Services will never ask you for your password. In the event you require assistance with the Microsoft Authenticator app, if forget your password, or exceed the maximum number of failed login attempts, the IT Service Desk is available for support. They can be reached via phone at 905.721.3333 or email at servicedesk@dc-ot.ca or on their webpage at https://servicedesk.dc-ot.ca.

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