Privacy and confidentiality

Access and Support Centre privacy of information statement

Student’s personal information is held in utmost confidence in the ASC. Personal information including medical documentation and psycho-educational assessments are collected in order to understand student needs and determine reasonable disability accommodations and to meet our requirements under the Ontario Human Rights Code. Personal information is maintained and disposed of in a secure manner, in compliance with relevant privacy legislation.

Information provided to the ASC is stored separate from the student’s academic record in order to protect the students’ right to privacy. All ASC staff members with access to student files maintain strict levels of confidentiality.

A student (or former student) may provide written consent to the ASC to disclose information in the student’s ASC file to a third party. The ASC shall take reasonable steps to ensure that the consent is informed and voluntary.

Instances in which information may be disclosed without the student’s consent include cases when there is reason to believe that there is a significant risk of bodily harm to the student or others, or, the student is involved in legal proceedings and the court orders or summons records.

The Access and Support Centre stores aggregate student data in our electronic database for the purposes of providing statistical reports to the Ministry of Training Colleges and Universities and for internal reporting purposes. We use such group data (not personal information of students) to provide statistical information to college/university administration and/or to develop reports about our services.

Students seeking access to their ASC file may submit an Access to Records Request to the Director of the Access and Support Centre, who will respond to the student’s request as governed by the Freedom of Information and Protection Privacy Act. Click here for the ASC contact information.