Please note: Access to the MyDC self-service options will be unavailable from Friday, September 25 at 5 p.m. to Monday, September 28 at 6 a.m. due to a scheduled service outage.

Change to Durham College Microsoft 365 (M365) Teams site expiry requirements

This message is being sent on behalf of IT Services. Please direct any questions to servicedesk@durhamcollege.ca

To adhere to best practices, Durham College (DC) Teams sites that have been dormant will be set to expire. DC Teams sites will be set with a default expiry of 12 months, and sites inactive for more than one year will be scheduled for expiration. This change is effective August 1, 2024.

Teams site owners will receive email notifications for site renewals at 30 days, 15 days and one day before the team’s expiration date, unless the site is renewed. When the owner receives the notification, they can click ‘Renew Now’ in Teams settings to renew the team. If the site ownership is undefined, any Team member can renew the site simply by accessing the site.

Students and employees are required to keep login credentials private. IT Services will never ask you for your password. If you forget your password, or exceed the maximum number of failed login attempts, you can use the self-service password reset at durhamcollege.ca/reset. If you require further assistance with the Microsoft Authenticator app or your password, the IT Service Desk is available for support at 905.721.3333, servicedesk@durhamcollege.ca or at https://servicedesk.dc-ot.ca.​