Support chart for the SALS department.



Students may book two 50-minute staff appointments per week. Appointments must be with two different staff members and for two different subjects.

Cancellations must be made no later than 7 a.m. on the day of the appointment; otherwise, it is considered a No Show.

Students who have two No Shows will not be permitted to book a one-to-one appointment with any staff member for the remainder of the semester.

Students with two No Shows are permitted to attend tutorials and workshops and access SALS ONLINE resources.


Students must cancel a session with their peer tutor no later than 7 a.m. on the day of the session.

Students who fail to cancel by 7 a.m. will be considered a No Show and will be charged $15 to their student account.

If a second No Show occurs, students will be charged another $15 to their account and peer tutoring privileges will be forfeited for the remainder of the semester.

Students who have forfeited their peer tutoring privileges will still be able to meet with staff, attend tutorials and workshops, and access SALS ONLINE resources.


Academic assignments, course progress, and matters of a personal and private nature can be discussed with SALS staff or tutors. Your discussion with staff and tutors will be considered confidential with three exceptions:

  • When staff or tutors believe you may be at risk of harm to yourself or someone else
  • When staff or tutors become aware that a crime has been committed
  • When you communicate or do something that is a violation of college policy

We take your well-being and your right to privacy seriously. We also take our responsibility to uphold academic integrity standards seriously.

We encourage you to review and become familiar with Durham College’s academic policies and procedures in your student handbook or online at: