Durham College (DC) has partnered with BorderPass to enhance immigration support for our international students. Through this partnership, you can access licensed Canadian immigration lawyers and services that complement the support provided by DC. BorderPass can guide new students through the study permit application process. They also support current students with services such as study permit extensions, Temporary Resident Visa (TRV) applications, and Post-Graduation Work Permit (PGWP) applications. In addition, BorderPass offers guidance on employment pathways aligned with immigration goals and opportunities toward permanent residency. BorderPass is included as part of DC’s immigration supports for international students. HOW CAN WE HELP? Why should I sign up for BorderPass? BorderPass offers study permit application preparation, review, and filing services by licensed Canadian immigration lawyers. By combining legal expertise with technology, it helps make the process more efficient and cost-effective, while supporting your long-term immigration goals. BorderPass also provides a clear, step-by-step overview of your immigration journey, helping you track your application status, key dates, and required documents in one place. More details on understanding your immigration journey and application processes can be found by interacting with the BorderPass chat icon in your account. How do I sign up for BorderPass? You will receive details about how to sign up for BorderPass directly from us, DC. Alternatively, please get started here. What does BorderPass membership include? A BorderPass membership provides access to step-by-step study permit guidance, lawyer review of applications, ongoing immigration support such as document tracking, and renewal reminders. It also includes Post-Graduation Work Permit (PGWP) and permanent residency (PR) planning, support for visa refusals, and resources to help students settle in Canada (e.g., housing and banking). Members also receive 24/7 access to tools and priority support from immigration lawyers at no additional cost beyond standard application and legal fees. How much does it cost? During your initial study permit application, the only fees charged through BorderPass are mandatory government fees, which BorderPass collects and submits on your behalf. As a registered DC student, your ancillary fees include access to a variety of BorderPass services. These may include support for study permit extensions, PGWP applications, spousal work permits (where applicable), visitor visas, judicial reviews, and study permit reapplications following a judicial review settlement. Please note that additional government processing or administrative fees may apply. You will always be informed of any costs before they are charged. WHAT IF I EXPIERENCE ISSUES UPLOADING DOCUMENTS? Once you create your BorderPass account, you will have access to interactive videos that guide you through the document upload process. If you still have questions, you can use the chat feature in your account, and a team member will respond within 24 hours (Monday to Friday). WHAT IS THE TURNAROUND TIME FOR APPLICATION REVIEW? To help maximize the strength of your application, BorderPass lawyers typically complete the review within approximately 5 business days of submission. CAN BORDERPASS GUARANTEE THAT MY APPLICATION WILL BE APPROVED? No. However, BorderPass helps you prepare a complete, accurate, and professionally reviewed application. Your application will also be submitted to IRCC by a Canadian lawyer. While this can help strengthen your submission, no one can guarantee approval, as all application decisions are made at IRCC’s discretion. WHO SHOULD I GO TO FOR IMMIGRATION SUPPORT – DC ISAS OR BORDERPASS? For support with: Contact: Creating your BorderPass account BorderPass Questions about the BorderPass platform BorderPass Initial study permit application preparation, review and submission to IRCC BorderPass Immigration applications for family members when submitted together with your first study permit application (where applicable) or visitor visas for family members. BorderPass One-on-one advising on study permit extension, Temporary Resident Visa (TRV), Electronic Travel Authorization (eTA), Post-Graduation Work Permit (PGWP), pathways to Permanent Residency, spousal open work permit, etc. ISAs Immigration workshops on study permit extension, work eligibility, Post-Graduation Work Permit (PGWP), applying for Permanent Residency, etc. ISAs One-on-one advice on compliance with your study permit ISAs One-on-one advice about restoring your status ISAs QUESTIONS ABOUT PRIVACY WHO SEES MY INFORMATION WHEN I SIGN UP FOR BORDERPASS? Information provided to and received through BorderPass is accessible only by you and your representatives at BorderPass. They will use your information to assist you with your application processes and immigration journey. WHAT ARE YOU DOING TO KEEP MY DATA SECURE AND PROTECT MY PRIVACY? BorderPass takes data security seriously and has strong technical and operational measures in place to protect your information. They have successfully completed the SOC 2 Type II audit, confirming that their systems and processes meet recognized security standards. For more information, please visit the BorderPass page. WHAT HAPPENS TO MY DOCUMENTS AND DATA IF I OPT IN AND LATER OPT OUT? WILL THEY BE DELETED? User data for legal record keeping purposes are retained until the user requests their destruction, and even then, BorderPass still retains some data for legal record keeping purposes under their Terms of Service. BorderPass retains such records for no less than the period prescribed by Applicable Laws including respective Provincial Law Society’s Guidelines on Retention and Destruction. Helpful links Apply Now International Programs Check Application Status International Viewbook Services & Resources Virtual tours Student FAQs Program Fee Calculator
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