Notice of service disruption Current Disruption(s) September 11 – Upcoming service outage to MyDC from September 22 – 25 This message is being sent on behalf of IT Services. Please direct inquiries to the IT Service Desk at servicedesk@dc-uoit.ca or call extension 3333. All Durham College (DC) students and employees are advised that as part of our commitment to maintaining optimal systems and operations, an outage of MyDC and related systems will occur from Friday, September 22 at 5 p.m. to Monday, September 25 at 6 a.m. In the event an extended outage is required, systems will be brought back online on Tuesday, September 26 at 6 a.m. Further communication will be distributed should this circumstance arise. This outage will accommodate an upgrade to the core administrative information system shared by DC and Ontario Tech University. During the outage, all MyDC self-service applications will not be available, including: Web Time Entry Adding/dropping classes Advisor services Applicant portal Application to graduate Course book lists Fee statements Financial Aid profile Grades Password changes Preview available courses Student account/fee info and credit card payments Student/faculty schedule Student exam schedule Web transcripts The following services will be available with little or no impact during the outage: MyDC (excluding administrative self-service applications listed previously) DC Connect MyDC link to DC Connect Wireless network (CAMPUS-AIR) OneCard (ID card database) Student email accounts Targeted messages and announcements There will be limited availability to: Blackboard transact (meal plan) Class (Athletics) Clockwork (new students who have never used the system will not be able to use the system) Campus Library software Cognos (data will not be refreshed until Banner upgrade is complete) December 22 – Update on Conlin Road construction project near Durham College With the holidays and winter season upon us, the following areas have been temporarily restored and will reopen to traffic on Thursday, December 22, 2022: Conlin Road West from Garrard Road to Stevenson Road North. Intersection of Thornton Road North and Conlin Road West. In May 2022, the Regional Municipality of Durham and the City of Oshawa began construction on Conlin Road, west of Durham College (DC), to update the feedermain, water main, sanitary and storm sewer construction and road reconstruction. Construction is scheduled to continue in early 2023 and additional road and lane closures will be communicated. The project is expected to be completed by October 2023. Further information and future updates will be posted on www.durham.ca/ConlinRoad. Notice of Service Disruption Durham College will provide notice of service disruption when any facility and/or technology are unavailable. A notice of service disruption will include the following: Reason for the disruption Anticipated duration of the disruption Alternate facilities or services, if any Appropriate contact information REPORTING A SERVICE DISRUPTION Service disruptions can be reported to the specific department or Faculty affected by/responsible for the disruption or to one of the following areas: Facilities, IT and media services: servicedesk@dc-uoit.ca or ext. 3333 Communications + Marketing: communications@durhamcollege.ca Campus Security: security@durhamcollege.ca or ext. 2400