Frequently asked questions (FAQs)

For questions related to Current International Students and how they have been impacted by COVID-19 please visit our COVID-19 Current International Students FAQs webpage.

What is the application deadline?

Applications are accepted year round. Applications will continue to be processed until programs fill or deadlines to apply for study permits through Immigration, Refugees and Citizenship Canada (IRCC) come into effect for each intake. We encourage students to submit their admission application as early as possible to ensure sufficient processing time.

How do I apply?

Applications can be submitted completely online directly to Durham College. All documents can be scanned and uploaded as a part of your online application. Visit the how to apply section of our website for further information and to begin your application.

What are English Language Proficiency requirements?

English Language Proficiency requirements can be met through a recognized test or by completing an ESL program through a Durham College pathway partner. Applicants from some English-speaking countries may be exempt from English Language Proficiency requirements upon provision of a full transcript. For complete information on this requirement, please visit the English Language Partners schools page.

English Proficiency table

When do I need to pay tuition fees?

Tuition fee payment deadlines are outlined in the Letter of Acceptance provided to newly admitted students. However, we encourage students to pay their fees as soon as possible because program seats can be filled before the indicated payment deadline. Please visit our financial information page for further details.

How do I need to pay tuition fees?

Once you have applied to study at Durham College you will have access to your own personalized My Campus student portal which will detail information on payment of fees. Once you have accepted your offer you will automatically be directed to the payment option. Payment can be made online through credit card or wire transfer. Your seat in the program will only be secure once you have confirmed and paid your tuition fees.  Tuition fees can either be paid for the full academic year or by semester.

How do I get a study permit?

Once you have received a letter of acceptance you can apply for a study permit at the nearest visa processing office of Immigration, Refugees and Citizenship Canada (IRCC) to your home country. Visit IRCC’s website to find out how to apply for a study permit.

Where is DC located?

With campuses in Oshawa and Whitby, Durham College is situated in the centre of Durham Region, which offers sports, culture, education and music; provides easy access to Canada’s leading business and cultural centre; and enables you to play cricket, ski, snowboard, hike, walk, bike, windsurf, sail, fish and more, all within 30 minutes of campus. Durham College is part of the Greater Toronto Area (GTA), with downtown Toronto (a cultural hot spot) just 45 minutes from our Oshawa campus, providing easy accessibility to a wide variety of extracurricular and cultural experiences. Popular destinations include the CN Tower, the Toronto Zoo, the Art Gallery of Ontario, the Royal Ontario Museum and the Ontario Science Centre. For more information about the region including activities, attractions, cultural groups, international dining and much more, please visit www.durhamimmigration.ca.

Where can I live when attending DC?

Students have the option to live on- or off-campus during their studies. For students who are interested in living in on-campus residence they can find more information at durhamrez.ca. Students who would prefer to live off-campus will be provided free assistance with finding homestay, off-campus residence or shared housing. A pre-departure e-mail will be sent to students after they have accepted their offer of admission outlining how to arrange for on- and off-campus accommodations.

Do you provide airport pickup?

Yes, once you have confirmed your acceptance and paid tuition, you will receive Arrival Services information by email where you can arrange to have someone pick you up from the airport and drive you to Durham College. Make sure to check your email regularly to ensure you are receiving this important information. If you have not received the aforementioned Arrival Services email, you can arrange for Airport Pickup by filling out an online form.

What is DC Connect?

DC Connect is the college’s Learning Management System. This is a tool that offers easy access to your course material such as course outlines, lecture slides, assignments, grades and other content shared by your professors. It also provides a course-specific messaging platform to get in touch with your professors or fellow classmates. Think of it as your online class home room. Be sure to log in often to stay current with your courses.

Log into DC Connect at https://durhamcollege.desire2learn.com/. There is also a login link found on the home page of the Durham College website.

To learn more about using DC Connect mail and a demonstration on using DC Connect, please watch this video.

I HAVE A JOB OFFER FOR MORE THAN 20 HOURS/WEEK AND WOULD LIKE MY COURSE COMPLETION LETTER SOONER SO I CAN ACCEPT THE OFFER. CAN YOU ADVISE ME?

If your job offer is in an essential service, you can work more than 20 hours per week. IRCC recently announced that they have lifted the restriction on working 20 hours per week for essential services due to COVID-19. For further details and a list of essential services, see: https://www.canada.ca/en/immigration-refugees-citizenship/news/2020/04/removing-barriers-for-international-students-working-in-essential-services-to-fight-covid-19.html

If your job offer is for a position that is not considered an essential service, contact ISA@durhamcollege.ca.

HOW LONG DO I HAVE TO APPLY FOR MY POST-GRADUATION WORK PERMIT (PGWP)?

You have 180 days beginning from the date listed on your course completion letter or when you receive your final marks, whichever date is earlier, to apply for your PGWP. For example, if your course completion letter is dated July 1, you have 180 days starting from then.

WHEN CAN I START WORKING FULL-TIME?

If you wish to work full-time once you apply for your PGWP, you will need to apply for your PGWP before your study permit expires.

Students with a valid study permit may continue working 20 hours per week until they receive their course completion letter.

Once they receive the course completion letter, they must stop working until they submit their PGWP application.

After submitting their PGWP application, students who had a valid study permit at the time of applying for the PGWP may work full-time until a decision has been reached.

How do I apply for a Post-Graduation Work Permit (PGWP)?

IRCC has provided a helpful guide for applying for a PGWP. See here: https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/work/after-graduation/about.html

If you have extended your stay as a visitor OR extended your study permit, include the submission confirmation letter of either of these extensions in your PGWP application.

For all Durham College students who have recently completed their programs, it will be helpful to write a letter of explanation to the immigration officer within your application to note that while you have graduated and you have your official verification of graduation letter, however, due to COVID-19 your official transcripts are unavailable, and provide the Unofficial Transcript Letter from Strategic Enrolment Services, signed by our Registrar. Provide these explanations in one PDF file and include in your application in the section “Client Information” file. Include your study permit in this PDF file, as well.  If you need more information during this process, contact ISA@durhamcollege.ca

WHO CAN I CONTACT IF I HAVE MORE QUESTIONS?

Please contact ISA@durhamcollege.ca. Be sure to include your name and student number in your email.

I PLAN ON STAYING IN CANADA UNTIL I APPLY FOR MY POST-GRADUATION WORK PERMIT (PGWP), BUT I DON’T WANT TO WORK.

If you plan on staying in Canada while waiting to apply for your PGWP and not work, but your study permit expires before you apply, you can apply to remain in Canada as a visitor to keep your legal status while waiting for your PGWP. In your PGWP application, include the submission confirmation letter of your application to extend your stay as a visitor. Here’s how to extend your stay in Canada as a visitor. For more information, see Guide 5551 – Applying to Change Conditions or Extend Your Stay in Canada – Online application.

IRCC REQUIRES AN OFFICIAL TRANSCRIPT FOR MY POST-GRADUATION WORK PERMIT (PGWP) APPLICATION, BUT I’VE HEARD THESE AREN’T AVAILABLE. WHAT SHOULD I DO?

IRCC states that to apply for a PGWP, you require:

  • an official letter from your school that confirms you’ve completed your study program (for Durham College graduates, this is your course completion letter)
  • an official transcript, OR a copy of your transcript from your school’s website

 

See IRCC’s website for details.

While IRCC will accept a copy of your transcript from our website, we recommend that students use their official transcript to put together the best application possible.

However, the Durham College campus is closed due to efforts to contain the spread of COVID-19. With no access to printing and postage facilities, Strategic Enrolment Services has suspended paper (official) transcript services at this time, until we are back on campus.

To support your PGWP application, please download and include the Unofficial Transcript Letter from Strategic Enrolment Services, signed by our Registrar. This letter, which can also be found in the Need to Know section of MyCampus, will explain to an IRCC Officer that Durham College official transcripts are not available at this time.

We also encourage you to write a brief explanation in your application, as the first page of your Client Information File (a section in the PGWP application form), about why you are including a copy of your transcript instead of your original transcript. A sample note may be:

Dear IRCC Officer, 

Please note that I have included a copy of my transcript from my school’s website in my application for a Post-Graduation Work Permit. Due to our Strategic Enrolment Services offices working off-campus in an effort to stop the spread of COVID-19, they are unable to print official transcripts at this time. Please see the letter from our Registrar, included in my application, that confirms this information.

Thank you for your consideration,

{Your name}

In addition, according to new rules by IRCC in response to challenges presented by COVID-19, you can apply for your PGWP without having all of the required documents at the time of application. IRCC has stated that they “will not refuse an application for non-compliance”. This means that the IRCC officer will keep your application open while awaiting your documents. Detailed information from IRCC is available here:

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/service-delivery/coronavirus/temporary-residence/study-permit.html

WHEN CAN I RECEIVE MY OFFICIAL COURSE COMPLETION LETTER?

As of Monday June 22, current and past graduates can obtain a copy of their graduation status(es) at Durham College. This official letter can be accessed at any time on MyCampus and will provide you with your graduated status whether you have just begun your program, have applied to graduate or have successfully graduated from your program.  You can provide this letter to another academic institution for admission, for employment or for PGWP purposes.

The course completion letter is now called the Verification of Graduation letter.

HOW CAN I GET MY VERIFICATION OF GRADUATION LETTER (COURSE COMPLETION LETTER)?

Please visit MyCampus, in the DC Home tab, go to the right side of the page and under “Student Records” click on Verification of Graduation letter.

If you have any questions regarding the status of your letter please email convocation@durhamcollege.ca.

I HAVE ALREADY APPLIED FOR MY POST-GRADUATION WORK PERMIT WITHOUT HAVING MY VERIFICATION OF GRADUATION LETTER (COURSE COMPLETION LETTER) AND MY OFFICIAL TRANSCRIPT. RECENTLY I HAVE RECEIVED MY VERIFICATION OF GRADUATION LETTER. HOW CAN I SEND IT TO IRCC TO BE ADDED TO MY DOCUMENTS?

After submitting your PGWP application, if you have received a letter from IRCC requesting you provide one or more documents, a new section was created on your application page.

Sign in to your IRCC account (MyCIC), click the “View submitted application” button at the bottom of the page and follow the instructions provided on the Documents Submitted page.

Should you be unable to provide the information and/or other documents requested, you must advise IRCC in writing detailing the reasons why you cannot provide the document/information requested.  You must upload this written explanation electronically through the MyCIC portal instead of the document requested. This would include, for example, that your official transcript is not available due to COVID-19 situation.