Transfer & Withdrawal Options

CHANGING YOUR DC PROGRAM

If you have decided that you want to attend a different program than the one you have been accepted into at Durham College, you should do it as soon as possible as it depends on seat availability and your admissibility into that program. Programs can fill up weeks or months before the start date.

You can email contact us with your name, student number and the program you’d like to change to.

CHANGING SCHOOLS

To transfer to another school in Canada you will need to book an appointment with the International office in SSB 210 and bring the following items.

Without these items, we will not process your withdrawal. Electronic copies will not be accepted.

  1. Passport
  2. Study permit
  3. Letter of Acceptance to new school
  4. Receipt of at least $1500.00 CND to new school

For schools in Quebec – Quebec Acceptance Certificate (CAQ)

REFUND INFORMATION

International students MUST contact the International Education office for information regarding withdrawal or refunds.

Students who have landed in Canada and have a valid Canadian study permit and wish to withdraw from Durham College for any reason including transferring to another college or returning home, must book an in-person appointment with the International Education office to complete and sign an official withdrawal form to be eligible for any refund. To book an appointment, contact us. If a student arrives to withdraw without a booked appointment, they may need to return at a different time or on a different day, depending on the schedule of staff.

Students must submit all necessary documentation in a secure manner when possible (in person, emailed, by post, or courier) for the refund, by the deadline of 4:00 p.m. (EST) on the withdrawal deadline. For any requests received after this deadline, no refund for first semester fees will be issued. For withdrawals after the withdrawal deadline, only subsequent semester fees paid will be reimbursed.

The refund will be transferred to the student’s bank account or, upon completion of a Third Party Refund Transfer Request form, to a relative, third-party (other than the student’s agent or other agent). No cheques will be issued.

Provided that all documentation and conditions outlined above are met, a refund will be authorized for the total fees paid, less the amounts to be withheld as outlined on the attached fee listing, plus any direct costs incurred to process refunds, such as wire transfer fees charged by the bank.

Choose one of the following options for why you need to process a refund:

*If the reason you need a refund isn’t shown then please contact the International Education office with a detailed message as to why you need to refund your tuition.

Study permit refusals

The following documentation, as specified below, is required by the withdrawal deadline for all refund or withdrawal requests. Additional documents may be required at the discretion of the executive director, International. Incomplete packages will not be processed:

    1. Signed Request to Withdraw Form – provided by the International Office;
    2. Copy of a student’s valid passport for identification purposes (face and address pages);
    3. Copy of the student’s valid Canadian study permit, if they have landed in Canada;
    4. Appropriately filled out Wire Transfer Form (to be completed on computer where possible);
    5. Signed Third Party Refund Transfer Request Form (if applicable); and
    6. Durham College Student ID card (if obtained by the student).

In addition to the documentation outlined above, the following documentation is also required by the withdrawal deadline to process a visa refusal refund. Additional documents may also be required under special circumstances:

  • The refusal letter from the Canadian High Commission.

Transferring to another college or university

Students who have landed in Canada and have received a Canadian study permit based on a valid offer letter from Durham College, must additionally comply with the following in order to be considered for a refund if they wish to study elsewhere.

Under CIC guidelines, students will only be issued a study permit if they can show a letter of acceptance from a Designated Learning Institution (DLI). Therefore, students seeking to study elsewhere, must show the International Education office proof of admission to another Canadian post- secondary institution that has been granted a Designated Learning Institution number (DLI#) for the semester to which they were originally admitted to Durham College. Please visit the Citizenship and Immigration Canada website for a searchable listing of DLI institutions.

The following documentation, as specified below, is required by the withdrawal deadline for all refund or withdrawal requests. Additional documents may be required at the discretion of the executive director, International. Incomplete packages will not be processed:

    1. Signed Request to Withdraw Form – provided by the International Office;
    2. Copy of a student’s valid passport for identification purposes (face and address pages);
    3. Copy of the student’s valid Canadian study permit, if they have landed in Canada;
    4. Appropriately filled out Wire Transfer Form (to be completed on computer where possible);
    5. Signed Third Party Refund Transfer Request Form (if applicable); and
    6. Durham College Student ID card (if obtained by the student).

In addition to the documentation outlined above, the following documentation is required by the withdrawal deadline to process a refund for transfer to another college or university. Additional documents may be required under special circumstances.

  • A copy of a valid letter of admission to another approved college or university as noted in Section C1 must be received and verified as authentic by the International Education office, before a withdrawal will be approved; and
  • Receipt for the initial deposit of $1500.00 CAD or greater and confirmation of enrolment from the other college or university.

Refunds will be transferred to the new college or university that the student is admitted to by cheque or wire transfer only. There will be no refunds directly to the student.

Durham College will report transfers to other schools to Citizenship and Immigration Canada and Canadian Border Services as study permits are issued based on letters of admission to Durham College.

Withdrawing to return to home country (after landing in Canada)

The following documentation, as specified below, is required by the withdrawal deadline for all refund or withdrawal requests. Additional documents may be required at the discretion of the executive director, International. Incomplete packages will not be processed:

    1. Signed Request to Withdraw Form – provided by the International Education office;
    2. Copy of a student’s valid passport for identification purposes (face and address pages);
    3. Copy of the student’s valid Canadian study permit, if they have landed in Canada;
    4. Appropriately filled out Wire Transfer Form (to be completed on computer where possible);
    5. Signed Third Party Refund Transfer Request Form (if applicable); and
    6. Durham College Student ID card (if obtained by the student).

In addition to the documentation listed above, the following documentation is required by the withdrawal deadline, to process a refund for students returning to their home country:

  • A copy of student’s valid passport for identification purposes – showing all pages and the landing stamp of the home country; and
  • A copy of a one-way plane ticket home.Additional documents may be required under special circumstances.

Citizenship and Immigration Canada will be notified to cancel the student’s study permit

Deferrals to next intake at Durham College (for students not in Canada)

Effective Fall 2022 as per our Withdrawal and Refund Policy, students are only eligible to apply for a deferral one time. After one deferral you can reapply for a new program intake or apply for a withdrawal/refund.

No deferrals will be made for students who have already landed in Canada.

Students who wish to defer their offer of admission to the next available intake must:

    1.  Submit their request in writing to the International office.
    2. Submit all necessary documentation by 4 p.m. (EST) on the withdrawal deadline date. No deferral and no transfer of first semester fees paid will be issued for requests received after the withdrawal deadline. No exceptions will be made.
    3. Complete, sign and submit a Request for Deferral Form by the withdrawal deadline.

Please note that students will only be allowed one deferral. All other requests will be denied and students will be instructed to reapply for admission to Durham College.

If an SPP India student visa is rejected by CIC, Durham College is not permitted to offer a deferral under the policy of the SPP program. As an SPP school, the college must adhere to the SPP policies.