Arrival Guide

Are you DC Ready?

Travelling to a new country can be exciting and also overwhelming. Let us help make your travel to Durham College smoother. The International Education Office is here to support you, so  reach out to us.

Regardless of your vaccination status (fully vaccinated, partially vaccinated, un-vaccinated), all international students need to submit a departure form and submit their information through the Arrive CAN & Durham Assist International app (make sure you have the latest version 1.2.30 Apple2.18 Android of the app).

Follow this checklist for a smooth arrival in Canada:

Go through the current travel restrictions and stay up-to-date with the current regulations here: Travel Requirements and Exemptions.

  • Starting April 1, 2022, pre-entry tests will no longer required for fully vaccinated travellers entering Canada by land, air or water. You must still use ArriveCAN before and after April 1.

For more information please read the press release here:  For Travellers after April 1,2022.

Download the latest version of the Durham Assist International App (make sure you have the latest version 1.2.30 Apple2.18 Android of the app).

Book your arrival in Canada. Please see the following links to request dc arrival services:

Check here for shuttle options from the Toronto Pearson airport and here for hotel options near the Toronto Pearson airport.

You can also make your own arrival arrangements. All arrival plans need to be submitted by submitting the pre-departure form through the app. Dc arrival services will be available to incoming international students starting August 19.

All students, regardless of vaccination status, are required to submit a pre-Departure form through the Durham Assist International app and await approval.

  • Make sure you have uploaded your Flywire receipt to the app.
  • After your status is updated to “paid” from “applied’ you will be able to submit a pre-departure form through the app.
  • After you have arrived in Canada, you will need to submit your vaccination form.

Get prepared for your new academic journey, beyond your arrival in Canada. Read the NEW International Students Guide.

Durham College’s vaccination policy states that all individuals coming to campus need to be fully vaccinated for COVID-19 with a World Health Organization (WHO) or a Health Canada authorized vaccine or have been approved by Durham College for an exemption from the vaccination requirement.

For more information, see: Coronavirus disease (COVID-19): Travel restrictions, exemptions and advice

Any international student and/or family member who is found to be in violation of the mandatory 14-day quarantine period may be penalized under Canadian law. Maximum penalties include a fine of up to $750,000 and/or imprisonment up to six months. Further, a person who causes a risk of imminent death or serious bodily harm to another person while willfully or recklessly contravening the Quarantine Act or the regulations could be liable for a fine of up to $1,000,000 or to imprisonment of up to three years, or both.

Navigate IT Tools to Limit the Spread of COVID-19

As of  April 1,2022, submitting your proof of vaccination through the ArriveCAN mobile app is mandatory prior to entering Canada.

Download the ArriveCAN app (iOSAndroid or web format). Make sure you have the official version by downloading it here.

In addition, the COVID Alert mobile app is a tracking app that can let individuals know of possible exposures before any symptoms appear. The app uses Bluetooth to exchange random codes with nearby phones. The random codes come from devices of people who tell the app they have tested positive for COVID-19. If you have been near one of those codes in the past 14 days, you will get a notification.

You can check more information and securely download the app from this link:


As of October 20, 2020 Durham, College received approval from IRCC for its COVID-19 readiness plan. This means that any student, regardless of your program delivery method, is welcome to travel to Canada if you have a valid study permit. Please see here.

Travel letters are not issued or required.

However, if you are asked by airlines to provide information before boarding, please use these documents:

  1. Program enrolment letter (available in MyDC – DC Home Tab – Helpful Links – Student Records)
  2. Please refer to program delivery methods on our official webpage here:
  3. Proof of Vaccination uploaded to Arrive CAN application and your registration into your program time table.

These are requirements in the Quarantine Act that have been created by the Government of Canada.

  • Have access to the necessities of life without leaving your place of quarantine
  • Have a separate bedroom and washroom if the space is shared with family/friends who didn't travel with you
  • Can limit interactions with others in the household. If spaces, such as a kitchen, are shared:
    • wear a mask or face covering if a 2m distance cannot be maintained;
    • thoroughly and regularly clean common areas after use
  • Are not living with those at risk of more severe disease
  • Are not in close contact with others who did not travel with you. For example, do not quarantine in:
    • a group or communal living setting, including camps or students’ dorms unless the location is pre-authorized;
    • a household with a large family or many people
    • a shared small apartment or similar setting

Read the Ontario Public Health’s Cleaning and Disinfection for Public Settings guidelines

For more information, you can refer to the IRCC website on the Quarantine Act and Public Health's instructions on how to quarantine

Starting April 1, 2022: Fully vaccinated travellers who meet specific conditions will not be required to quarantine.

You may qualify for certain exemptions to quarantine and testing if you:

  • Meet all other entry requirements, including entering your information in ArriveCAN app before arrival
  • are eligible to enter Canada
  • are asymptomatic
  • meet the Government of Canada requirements of fully vaccinated travellers

Regardless of whether you are seeking an exemption, Proof of Vaccination must be submitted to the Arrive Can app.

For more information, please see:

Students who book DC Arrival Services receive a free prepaid SIM card (1-month plan and activated).

There may be other options for SIM card delivery services. Below are some examples:


Best Buy


Public Mobile


Please check on the service provider’s website for more information.

Students can also obtain a temporary Canadian phone number by some apps:



Internet connection is needed.

*All service providers above are examples only. There are many other options for students. Information is subject to change depending on the service providers.

Children under the age of 18 are considered minors in Canada. They must follow the same rules to enter Canada as any other visitor.

For more information on minor children travelling to Canada please follow:

Exemptions for fully vaccinated travelers who are vaccinated with a Health Canada-authorized vaccine, and who are eligible to enter Canada, took effect on  April 1, 2022.

Pre-entry tests will no longer be required for fully vaccinated travellers entering Canada by land, air or water.

For more information please visit: COVID-19 vaccinated travellers entering Canada - Travel restrictions in Canada –

  • Students must use the ArriveCAN app within 72 hours of their arrival in Canada to enter proof of vaccination documentation.
  • Failure to provide the required information will result in ineligibility from the exemptions, even if you meet other requirements.
    • Travellers who arrive without completing their ArriveCAN submission may have to test on arrival and quarantine for 14 days, regardless of their vaccination status
    • Please refer to the latest press release here
  • It is strongly suggested to carry authentic documentation of your full/partial vaccination.

Advance CBSA declaration within Arrive CAN is a process to expedite your arrival experience and reduce wait times at the immigration line and kiosks.

Students will be able to use the advance CBSA declaration through Arrive CAN precisely 72 hours prior to their departure date. After entering your mandatory travel and health information in Arrive CAN, follow the prompt on your receipt page.

Learn who can use Advance CBSA declaration and How it works here: Advance CBSA Declaration