Arrival Guide

Are you DC Ready?

Travelling to a new country can be exciting and also overwhelming. Let us help make your travel to Durham College smoother. The International Education Office is here to support in case you need to reach out to us.

Regardless of your vaccination status (fully vaccinated, partially vaccinated, un-vaccinated), all international students need to have an approved Quarantine Plan and submit their information through the Durham Assist International app (make sure you have the latest version 1.2.30 Apple/ 2.18 Android of the app).

Follow this checklist for a smooth arrival in Canada:

Go through the current travel restrictions and stay up-to-date with the current regulations here: Travel Requirements and Exemptions.

Download the latest version of the Durham Assist International App (make sure you have the latest version 1.2.30 Apple/ 2.18 Android of the app).

Book your arrival in Canada. Check here for shuttle options from the Toronto Pearson airport and here for hotel options near the Toronto Pearson airport. For winter 2022, Maple Assist arrival services resume on December 6, 2021.

You can also make your own arrival arrangements. All arrival plans need to be approved through the app.

All students, regardless of vaccination status, are required to submit a Quarantine Plan form through the Durham Assist International app and await approval.

  • Make sure you have uploaded your Flywire receipt to the app.
  • After your status is updated to “paid” from “applied’ you will be able to submit a quarantine plan form through the app.
  • Look out for your quarantine plan approval email.

Get prepared for your new academic journey, beyond your arrival in Canada. Read the NEW International Students Guide.

Durham College’s vaccination policy states that all individuals coming to campus need to be fully vaccinated for COVID-19 with a World Health Organization (WHO) or a Health Canada authorized vaccine or have been approved by Durham College for an exemption from the vaccination requirement.

For more information, see: Coronavirus disease (COVID-19): Travel restrictions, exemptions and advice

Any international student and/or family member who is found to be in violation of the mandatory 14-day quarantine period may be penalized under Canadian law. Maximum penalties include a fine of up to $750,000 and/or imprisonment up to six months. Further, a person who causes a risk of imminent death or serious bodily harm to another person while willfully or recklessly contravening the Quarantine Act or the regulations could be liable for a fine of up to $1,000,000 or to imprisonment of up to three years, or both.

Navigate IT Tools to Limit the Spread of COVID-19

As of November 21, 2020, submitting your quarantine plan through the ArriveCAN mobile app is mandatory prior to entering Canada.

Download the ArriveCAN app (iOSAndroid or web format). Make sure you have the official version by downloading it here.

In addition, the COVID Alert mobile app is a tracking app that can let individuals know of possible exposures before any symptoms appear. The app uses Bluetooth to exchange random codes with nearby phones. The random codes come from devices of people who tell the app they have tested positive for COVID-19. If you have been near one of those codes in the past 14 days, you will get a notification.

You can check more information and securely download the app from this link:


As of October 20, 2020 Durham College received approval from IRCC for its COVID-19 readiness plan. This means that any student, regardless of your program delivery method, is now welcome to travel to Canada if you have a valid study permit. Please see here.

Travel letters are not issued or required.

However, if you are asked by airlines to provide information before boarding, please use these two documents:

  1. Program delivery methods letter (available in MyCampus - DC International Applicant tab – look for title “Urgent – please print”)


  1. Program enrolment letter (available in MyCampus – DC Home Tab – Helpful Links – Student Records)

Please refer to Arrival and Quarantine Plan Guide.

These are requirements in the Quarantine Act that have been created by the Government of Canada.

  • Have access to the necessities of life without leaving your place of quarantine
  • Have a separate bedroom and washroom if the space is shared with family/friends who didn't travel with you
  • Can limit interactions with others in the household. If spaces, such as a kitchen, are shared:
    • wear a mask or face covering if a 2m distance cannot be maintained;
    • thoroughly and regularly clean common areas after use
  • Are not living with those at risk of more severe disease
  • Are not in close contact with others who did not travel with you. For example, do not quarantine in:
    • a group or communal living setting, including camps or students’ dorms unless the location is pre-authorized;
    • a household with a large family or many people
    • a shared small apartment or similar setting

Read the Ontario Public Health’s Cleaning and Disinfection for Public Settings guidelines

For more information, you can refer to the IRCC website on the Quarantine Act and Public Health's instructions on how to quarantine

Durham College’s Arrival Service includes your 14-day accommodation and a shuttle from The Airport to your Durham Region Accommodation. The complete package cost is $1,429.45 (inclusive of taxes). As a Durham College student, you are entitled to a free 2 days accommodation and transportation. You can request the same using the Durham Assist International App.

Starting July 5, 2021 at 11:59 p.m. EDT: Exemptions for fully vaccinated travellers who meet specific conditions

You may qualify for certain exemptions to quarantine and testing if you:

  • are eligible to enter Canada
  • are asymptomatic
  • meet the Government of Canada requirements of fully vaccinated travellers
  • meet all other entry requirements, including entering your information in ArriveCAN app before arrival

Regardless of whether you are seeking an exemption, both  a Quarantine plan form and  Proof of Vaccination must be submitted to

For more information, please see:

Students who book DC Arrival Services receive a free prepaid SIM card (1-month plan and activated).

There may be other options for SIM card delivery services. Below are some examples:


Best Buy


Public Mobile


Please check on the service provider’s website for more information.

Students can also obtain a temporary Canadian phone number by some apps:



Internet connection is needed.

*All service providers above are examples only. There are many other options for students. Information is subject to change depending on the service providers.

Children under the age of 18 are considered minors in Canada. They must follow the same rules to enter Canada as any other visitor.

For more information on minor children travelling to Canada please follow:

Exemptions for fully vaccinated travelers who are vaccinated with a Health Canada-authorized vaccine, and who are eligible to enter Canada, took effect at 11:59 p.m. on July 5, 2021, 2021.

For more information please visit: COVID-19 vaccinated travellers entering Canada - Travel restrictions in Canada –

  • Students must use the ArriveCAN app within 72 hours of their arrival in Canada to enter proof of vaccination documentation.
  • Failure to provide the required information will result in ineligibility from the exemptions, even if you meet other requirements.
  • It is strongly suggested to carry authentic documentation of your full/partial vaccination.

Presently, no exemptions are provided to partially vaccinated travellers and they are required to follow the standard 14-day process for their quarantine.

If you received your first dose or both doses of the COVID-19 vaccine outside of Ontario or Canada, you can register your vaccination by contacting your local public health unit (PHU).

If you received only your first dose please refer to the following website: If you were Vaccinated outside Ontario or Canada

Please note that all international students are eligible to get both the first and second dose of COVID-19 vaccine in Canada at no cost.

For more information about vaccines please visit: