Arrival Services

To travel to Canada, international students are required to hold a study permit or study permit approval, though a study permit alone is not a travel authorization.

When you arrive in Canada you are required to quarantine for 14 days  according to Government of Canada regulations. You are responsible for following the requirements of federal quarantine and other COVID-19 guidelines and advice as issued by the Government of Canada, the province or territory, the municipality where you will reside and our Quarantine Coordinator. Here’s a checklist for quarantining when you arrive: Quarantine Checklist.

Any international student and/or family member who is found to be in violation of the mandatory 14-day quarantine period may be penalized under Canadian law. Maximum penalties include a fine of up to $750,000 and/or imprisonment up to six months. Further, a person who causes a risk of imminent death or serious bodily harm to another person while willfully or recklessly contravening the Quarantine Act or the regulations could be liable for a fine of up to $1,000,000 or to imprisonment of up to three years, or to both.

Arrival Guide Checklist

Durham College's Arrival and Quarantine Plan

Planning where to live during 14-day self-isolation? We can arrange your quarantine!

Through our partner Maple Assist, Durham College will arrange an airport pickup and your first two nights of your quarantine for FREE. For the rest of your quarantine at the same location, we were able to secure low rates. And for those who need financial assistance to help with the cost of quarantining, you may be eligible for a bursary.

Book your airport pickup and quarantine here:

Here is an idea of what the accommodation looks like.

For bursary information, please contact:

What if I wish to arrange my own quarantine accommodation?

Prior to your arrival, you must have a detailed quarantine plan for 14 days. Please see quarantine plan form here. Any shared living accommodations are not allowed during quarantine.

All Durham College international students who would like to arrange their own quarantine must:

  • quarantine in Durham Region
  • use pickup transportation by Durham College Arrival Service to travel from the airport to their quarantine address

What if (a) family member(s) travel with me?

You must let us know if you have family member(s) travelling with you by filling in the information in the Quarantine Plan form mentioned above. Your family member(s) will be using pickup transportation with you by Durham College Arrival Service.

What are the options to get a Canadian phone number temporarily for the quarantine period?

Our Durham College Arrival Service will provide you with a SIM card upon your arrival at the airport.

Navigate IT Tools to Limit the Spread of COVID-19

As of November 21, 2020, submitting your quarantine plan through the ArriveCAN mobile app is mandatory prior to entering Canada.

Download the ArriveCAN app (iOSAndroid or web format). Make sure you have the official version by downloading it here.

In addition, the COVID Alert mobile app is a tracking app that can let individuals know of possible exposures before any symptoms appear. The app uses Bluetooth to exchange random codes with nearby phones. The random codes come from devices of people who tell the app they have tested positive for COVID-19. If you have been near one of those codes in the past 14 days, you will get a notification.

You can check more information and securely download the app from this link:

Covid-19 Testing

To prevent and limit the spread of Covid-19 and for the safety of communities, Covid-19 testing upon quarantine completion is mandatory for all Durham College international students, regardless of whether you show symptoms or not.

The test and transportation will be arranged by Durham College Arrival Services. The test and transportation will be free to all students and co-arriving family member(s).

Instruction to book a Covid-19 test will be provided to you within day 10 – 12 of your quarantine.

If you receive a negative test result before day 14, you must remain quarantining until the period completes. If you receive a positive test result to Covid-19, please continue to self-isolate following Public Health instructions.