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Creating a Corporate Service Culture

Code:
CCSC 1281

Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices.

Notes:

This course contains mandatory chat sessions.


This course is part of the following program(s):

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Scheduled Dates

CRN Day Date Time Hours Location/
Delivery Method
Fee Availability
11009September 10, 2024 to December 17, 202412:00 am - 12:01 am28Semester Intake Online$254.30
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