Marketing, Sales and Customer Service All organizations must build and maintain strong relationships with their customers, and each interaction opportunity is critical. Individuals with skills in marketing, branding, sales, and customer service are highly sought-after by employers in today’s competitive global marketplace. Programs Corporate Training Specialization (Stacked Micro-credential) Code: CTSP The Corporate Training Specialization stacked micro-credential program prepares students with relevant business experience to become learning generalists that support organizations with training initiatives to optimize workforce performance. Learn more about Corporate Training Specialization (Stacked Micro-credential)... Client and Customer Relations (Certificate) Code: CCSC Building and maintaining a strong customer service culture is essential in any successful business. The Client and Customer Relations program prepares students to work within and build teams that are dedicated to service excellence, and that can build positive, lasting relationships with clients. Learn more about Client and Customer Relations (Certificate)... Sales for Small Businesses (Stacked Micro-credential) Code: SFSB The Sales for Small Businesses stackable micro-credential program is comprised of four competency-based micro-credentials. It is designed for small business entrepreneurs and/or their employees who have expertise with the product or service they are marketing, but little to no experience in business...-to-consumer (B2C) sales. Participants will explore the skills relating to positioning products and services as customer needs-based solutions, building virtual relationships with customers and networking across the business community, prospecting, leveraging technologies for social selling, and negotiating, closing and following up on sales. Learn more about Sales for Small Businesses (Stacked Micro-credential)... Sales Professional (Recognition of Achievement) Code: SLPF Sales is the driving force behind every business. A career in sales positions graduates at the heart of the action, with the opportunity to work in a professional results-driven culture, on a variety of projects, with great earnings potential. This program is specifically designed to provide the cor...e knowledge and skills needed to enter and excel in a sales career. Learn more about Sales Professional (Recognition of Achievement)... Sewing (Certificate) Code: SWNG This certificate is designed to prepare you to work in various aspects of the sewing industry. It may lead to self-employment as a tailor, or finding employment in retail fabric and clothing stores and entry level pattern and or sample makers in the industrial sector. Learn more about Sewing (Certificate)... Courses Digital Marketing Analytics (Micro-credential)Code: DATA 1286Online Learn more about Digital Marketing Analytics (Micro-credential)...Marketing Presentation SkillsCode: MKTG 1284Online Learn more about Marketing Presentation Skills...Social Media MarketingCode: MKTG 1380Online Learn more about Social Media Marketing...
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