Soft Skills (Communication, Writing and Presentations) Regardless of what you do or where you work, effective “soft” skills (also referred to as durable or transferrable skills) are essential to all aspects of any job and a key requirement when seeking to advance your career. Browse the breadth of options we offer, to help you improve at any point in your career trajectory. Programs Courses Better Minute TakingCode: OFFC 1980Distance Education Learn more about Better Minute Taking...Business Report WritingCode: COMM 1283Semester Intake Online Learn more about Business Report Writing...Crisis Communications and the Information OfficerCode: CMGT 2081Distance Education Learn more about Crisis Communications and the Information Officer...Crisis Communications FundamentalsCode: CMGT 1089Distance Education Learn more about Crisis Communications Fundamentals...Crisis Management Essentials ExerciseCode: CMGT 3080Distance Education Learn more about Crisis Management Essentials Exercise...Crisis NarrativeCode: CMGT 1882Distance Education Learn more about Crisis Narrative...Effective Business WritingCode: WRIT 1987Distance Education Learn more about Effective Business Writing...Implementing a Crisis Management ProgramCode: CMGT 1084Distance Education Learn more about Implementing a Crisis Management Program...Leading Beyond Your Formal AuthorityCode: CMGT 1082Distance Education Learn more about Leading Beyond Your Formal Authority...Leading Crisis CommunicationsCode: CMGT 1088Distance Education Learn more about Leading Crisis Communications...Leading Individual & Team ResiliencyCode: CMGT 1085Distance Education Learn more about Leading Individual & Team Resiliency...Navigating CrisesCode: CMGT 2080Distance Education Learn more about Navigating Crises...Planning DeliberatelyCode: CMGT 1083Distance Education Learn more about Planning Deliberately...Stakeholders and Community EngagementCode: CMGT 1881Distance Education Learn more about Stakeholders and Community Engagement...Take Control of Your Workday with Microsoft OutlookCode: MSOV 1981Distance Education Learn more about Take Control of Your Workday with Microsoft Outlook...Writing Effective EmailsCode: WRIT 1988Distance Education Learn more about Writing Effective Emails...You as a Crisis LeaderCode: CMGT 1080Distance Education Learn more about You as a Crisis Leader...