Soft Skills (Communication, Writing and Presentations) Regardless of what you do or where you work, effective “soft” skills (also referred to as durable or transferrable skills) are essential to all aspects of any job and a key requirement when seeking to advance your career. Browse the breadth of options we offer, to help you improve at any point in your career trajectory. Programs Courses Better Minute TakingCode: OFFC 1980Distance Education Learn more about Better Minute Taking...Business Report WritingCode: COMM 1283Online Learn more about Business Report Writing...Crisis Communications and the Information OfficerCode: CMGT 2081Distance Education Learn more about Crisis Communications and the Information Officer...Crisis NarrativeCode: CMGT 1882Distance Education Learn more about Crisis Narrative...Effective Business WritingCode: WRIT 1987Distance Education Learn more about Effective Business Writing...Stakeholders and Community EngagementCode: CMGT 1881Distance Education Learn more about Stakeholders and Community Engagement...Take Control of Your Workday with Microsoft OutlookCode: MSOV 1981Distance Education Learn more about Take Control of Your Workday with Microsoft Outlook...