Withdrawals and Refunds How to I withdraw or swap (transfer) a course? You must submit a request using the Online Withdraw Portal to officially withdraw from a course or to swap (drop/transfer) a course. Online Withdrawal Portal Only the course tuition fee will be eligible for a refund, less a $30 administrative charge, provided the withdrawal is within the specified deadlines. Please review the withdrawal deadline guidelines below for more details. Textbooks or any other supplies purchased by a student are their sole responsibility. Regardless of payment methods and where feasible, all refunds will be issued by e-transfer. Please allow 3-4 weeks for processing. Failure to attend or access a course does not constitute withdrawal. A full refund will be issued if Durham College cancels a course. Please email us should you have any questions at ppl@durhamcollege.ca Deadlines for Withdrawal Please review the deadlines below for the following: Courses (6 weeks or less) Online Courses (7 weeks or more) In-Class/In-Person Courses (7 weeks or more) Field Placement/Clinicals Open Enrolment Courses ⠀ Courses with a Duration of Six (6) Weeks of Less Withdrawal deadlines Academic standing Tuition fee refund Only withdrawal requests received three or more business days prior to the scheduled start date are eligible to receive a refund. N/A Full tuition fees, less a $30 administrative charge, will be refunded. Withdrawal requests received between two business days prior to the scheduled start date and up to four weeks before the end date of the course. The grade designation of “W” (Withdrawal Without Academic Penalty) will appear on student record. No refund Withdrawal requests received outside of the above deadlines will not be accepted. Marks achieved will be recorded on the student’s record. No refund Transfer Deadline: Transfer requests must be submitted three business days prior to the scheduled course start date. Note: Only one transfer request per course is permitted. Refunds will not be given should the student choose to withdraw from the course into which they transferred. ⠀ Online Courses with a Duration of Seven (7) Weeks or More Withdrawal deadlines Academic standing Tuition fee refund Withdrawal requests must be received within the first 13 calendar days after the official course start date to be eligible for a refund. N/A Full tuition fees, less a $30 administrative charge, will be refunded. Withdrawal requests received after the 13th calendar day of the official course start date but prior to four weeks before the course end date. The grade designation of “W” (Withdrawal Without Academic Penalty) will appear on student record. No refund Withdrawal requests received later than four weeks before the course end date will not be accepted. Marks achieved will be recorded on the student’s record. No refund Transfer Deadline: Transfer requests must be submitted within the first 13 calendar days after the official course start date. Note: Only one transfer request per course is permitted. Refunds will not be given should the student choose to withdraw from the course into which they transferred. ⠀ In-Class and In-Person Courses with a Duration of Seven (7) Weeks or More Withdrawal deadlines Academic standing Tuition fee refund Withdrawal requests must be received prior to the start of the third class to be eligible for a refund. N/A Full tuition fees, less a $30 administrative charge, will be refunded. Withdrawal requests received after the third class but prior to four weeks before the course end date. The grade designation of “W” (Withdrawal Without Academic Penalty) will appear on student record. No refund Withdrawal requests received later than four weeks before the course end date will not be accepted. Marks achieved will be recorded on the student’s record. No refund Transfer Deadline: Transfer requests must be submitted prior to the start of the third class. Note: Only one transfer request per course is permitted. Refunds will not be given should the student choose to withdraw from the course into which they transferred. ⠀ Field Placement or Clinicals Withdrawal deadlines Academic standing Tuition fee refund Withdrawal requests must be received within the first 13 calendar days after the official course start date to be eligible for a refund. Once a student is cleared for placement no refund or transfer will be accepted (even if this is within the first 13 calendar days of the official course start date). N/A Full tuition fees, less a $30 administrative charge, will be refunded. Withdrawal requests received after the 13th calendar day after the official course start date or after the student is cleared for placement but prior to 4 weeks before the course end date. The grade designation of “W” (Withdrawal Without Academic Penalty) will appear on the student’s record. No refund Withdrawal requests received later than four weeks before the course end date will not be accepted. Marks achieved will be recorded on the student’s record. No refund Transfer Deadline: Transfer requests must be submitted within the first 13 calendar days after the official course start date and before the student is cleared for placement. Note: Only one transfer request per course is permitted. Refunds will not be given should the student choose to withdraw from the course into which they transferred. ⠀ Open Enrolment Courses Withdrawal deadlines Academic standing Tuition fee refund Withdrawal requests received no later than three calendar days after the student’s registration date are eligible to receive a refund. N/A Full tuition fees, less a $30 administrative charge, will be refunded. Withdrawal requests received outside of the above deadlines will not be accepted. N/A No refund Transfer Deadline: Transfer requests must be submitted no later than three calendar days after the student’s registration date. Note: Only one transfer request per course is permitted. Refunds will not be given should the student choose to withdraw from the course into which they transferred.
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