Durham College Certificate
Building and maintaining a strong customer service culture is essential in any successful business. The Client and Customer Relations program prepares students to develop teams that are dedicated to service excellence, and that can build positive, lasting relationships with clients.
Program Of Study
Students are required to print or save a copy of the Program of Study when beginning the program. This document contains critical details about program progression and graduation requirements specific to the academic year in which your program was started.
Click to access the Program of Study for the current academic year.
Students who began this program prior to the current academic year may contact the Centre for Professional and Part-Time Learning office at firstname.lastname@example.org or 905-721-3052 to obtain your Program of Study and graduation requirements.
Upon completion of this program, students will be equipped to:
Potential career and industry options may include:
Program Related Questions? Call 905.721.3052
If you are interested in applying for financial aid, please visit the Centre for Professional and Part-Time Learning OSAP Eligibility webpage.
|CCSC 1280||Building and Maintaining Customer Relationships||Online|
|CCSC 1281||Creating a Corporate Service Culture||Online|
|CCSC 1282||Developing Client Service Teams||Online|
|MGMT 1280||Management Principles||Monthly Intake Online|
|MGMT 1280||Management Principles||Online|
|HRM 3281||Organizational Behaviour For H.R. Professionals||Monthly Intake Online|
|HRM 3281||Organizational Behaviour For H.R. Professionals||Online|
|CCSC 1283||Strategies for Fostering Client Loyalty||Online|