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Recognizing Responsive Behaviours (Micro-credential)

BHAV 1981

The Recognizing Responsive Behaviours micro-credential examines a relational care approach to responsive behaviours in older adults with dementia. Students will examine the complexities of dementia and the many factors that affect responsive behaviours and the subsequent complexities of managing those responsive behaviours by caregivers. An emphasis will be placed on the cognitive, emotional, social, and psychological impacts on both the person with dementia and the caregiver.


  • A digital badge will be awarded upon the completion of this micro-credential.

  • IMPORTANT - PROGRAM SUSPENSION NOTICE - EFFECTIVE MARCH 2024 - This micro-credential is part of the SUSPENDED“ Managing Responsive Behaviours in Older Adults ” stacked micro-credential. The stacked micro-credential is only available to students who completed one or more of these courses before March 1, 2024. Students who successfully completed all three micro-credentials can apply to receive the “ Managing Responsive Behaviours in Older Adults ” stacked micro-credential.
  • Click to access the Program of Study for the current academic year.
  • Recognizing Responsive Behaviours (Micro-credential) program major code: RRSB
  • This micro-credential has been developed for individuals (e.g. Social Service Workers, Personal Support Workers, Activation/Recreation Coordinators and others) working with older adults in residential or community care settings.


  • Can be completed in 7 weeks or less
  • Self-directed, asynchronous learning with the support of a facilitator
  • Real-world assessment(s) to evaluate competencies
  • Interactive multimedia components
  • Pass / Fail grading structure

  • This course may be OSAP-eligible. If you are interested in applying for financial aid, please visit the “Centre for Professional and Part-Time Learning OSAP Eligibility webpage.


  • Ontario Secondary School Diploma (OSSD) including Grade 12 English (C or U) and Grade 11 Math (C, M or U) OR;
  • Grade 12 equivalency certificate achieved through College academic upgrading OR;
  • Mature Student Status (19 years of age or older) with Grade 12 English (C or U) and Grade 11 Math (C, M or U)
    Recommended: Post-secondary certificate, diploma or degree in a health or social services field.


    Upon completion of this Micro-credential, students will be equipped to:

  • Identify the range and complexity of responsive behaviours in older adults with dementia.

  • Textbooks:

    • Spring/Summer - None required
    • Winter - None required

    Scheduled Dates

    CRN Day Date Time Hours Location/
    Delivery Method
    Fee Availability
    10660January 16, 2024 to March 5, 202412:00 am - 12:01 am18Online$200.50
    10679May 14, 2024 to July 2, 202412:00 am - 12:01 am18Online$200.50
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