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Business Relationship Management Professional (BRMP®) Certification

BRMP 1980

This course aims to provide participants with baseline knowledge of the Business Relationship Management role and organizational capability associated with this role.

The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.

What You Will Learn:

  • The characteristics of the BRM role
  • What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider's services
  • The use of Portfolio Management disciplines and techniques to maximize realized business value
  • Business Transition Management and the conditions for successful change programs to minimize value leakage
  • The BRM role in Service Management and alignment of services and service levels with business needs
  • The principles of effective and persuasive communication

    This comprehensive course introduces you to, and provides details for building “The House of BRM”, which includes the following three key aspects of Business Relationship Management:

  • The “Foundation” supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
  • The “Pillars” define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
  • The “Roof” protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline, and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.

    Who Should Attend?

  • Business Managers, IT Managers, HR, and Finance
  • Customer Relationship Manager or External Partners
  • Provider Managers, Function Owners.
  • Those with a Business Relationship Management role or position
  • Consultants looking to gain an insight into Business Relationship Management and looking to gain certification as a Business Relationship Manager

  • Notes:

  • This course is delivered virtually through an interactive online platform in conjunction with Algonquin College. You require access to a computer with high-speed internet and camera for the duration of each class. By enrolling in this course, you consent to the sharing of your personal information with Algonquin College for registration purposes.
  • Withdrawals are only accepted up to 10 business days prior to the course start date (withdrawal fees will apply). No refunds or withdrawals are permitted after this date.
  • Registration for this course will close 2 weeks before the course scheduled start date.
  • The participant should anticipate significant time in the evenings toward review and independent study of the course materials.

    Registration fees include:

  • All educational materials (textbooks, workbooks, etc.)
  • Registration in the certification exam

  • Textbooks:

    • Spring/Summer - None required

    Scheduled Dates

    CRN Day Date Time Hours Location/
    Delivery Method
    Instructor Fee Availability
    11227Mon&Tue&WedJune 10, 2024 to June 12, 202408:30 am - 04:30 pm24Distance EducationAlgonquin Corp$2,825.00
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