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Developing Client Service Teams

CCSC 1282

Students explore the economics of client value and the importance of building a quality service delivery team that ensures that service is provided in a stellar fashion and that employees buy-in to corporate culture and strategies that deliver the bottom line stakeholders are hoping to achieve.


This course contains mandatory chats and mandatory group work.

In addition to the required textbook, students need to purchase resource materials from www.hscanada.con/main.htm quoting stock #12421 and stock #22401. Order from www.hscanada.com/main.htm

This course is part of the following program(s):

Note: Clicking on any of the following links will take you to the program of studies where you can obtain more information or choose additional courses for your shopping cart.

Scheduled Dates

CRN Day Date Time Hours Location/
Delivery Method
Fee Availability
30350May 10, 2022 to August 16, 202212:00 am - 12:01 am42Online$367.63
10316September 13, 2022 to December 20, 202212:00 am - 12:01 am42Online$367.63
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