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REGISTRATION FOR WINTER SEMESTER COURSES OPENS ON DECEMBER 2.
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Strategies for Fostering Client Loyalty

Code:
CCSC 1283

Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.

Notes:

This course contains mandatory chat sessions.

Course Delivery Method:

This course is delivered Online Asynchronously. For more information on the delivery methods, click here.


Textbooks:

  • Winter - None required
  • Fall - None required

This course is part of the following program(s):

Note: Clicking on any of the following links will take you to the program of studies where you can obtain more information or choose additional courses for your shopping cart.

Scheduled Dates

CRN Day Date Time Hours Location/
Delivery Method
Fee Availability
11017September 10, 2024 to December 17, 202412:00 am - 12:01 am42Semester Intake Online$342.50
10460January 14, 2025 to April 22, 202512:00 am - 12:01 am42Semester Intake Online$342.50
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