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Crisis Communications Plan

CMGT 1880

Today, stakeholders, employees, funders, community members, the government and the public expect organizations to handle crises with care, quick response and compassion for people and the planet. Every organization, leader, and communicator needs to understand the fundamentals of handling a crisis and the complexities of responding in a digital age. With the knowledge gained in this course, you will have insight into leading crisis communications planning practices. Explore proven research-based models and case studies so you can apply the fundamentals of crisis communications planning to your own organization. Discover the roles, responsibilities, mechanics of process, data control, templates, and resource allocation during crises


  • Enrollment for this course will close one day prior to the course start date. No late enrollments will be permitted.
  • Withdrawals are only accepted up to 10 business days prior to the course start date (withdrawal fees will apply). No refunds or withdrawals are permitted after this date.
  • This course is delivered virtually through an interactive online platform in conjunction with Northern Alberta Institute of Technology (NAIT). You require access to a computer with high-speed internet, camera, and headset for the duration of each class. By enrolling in this course, you consent to the sharing of your personal information with NAIT for registration purposes (see below).
  • Note that the Northern Alberta Institute of Technology (NAIT) may collect personal information regarding your participation in this course, including your name, email address, student identification number, and information regarding your performance in and completion of the course. This information is collected pursuant to section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act, for the purpose of facilitating your participation in the course. The information may also be shared with the Durham College of Applied Arts and Technology (DC) for the purpose of allowing DC to track and verify your progress and outcomes in the course. If you have any questions regarding the collection, use, or disclosure of this personal information by NAIT, please contact Ashley Verbonac – Operations Coordinator, 11762-106 Street NW, Edmonton, Alberta, T5G 2R1, via telephone at 780-378-1261 or via email at averbona@nait.ca.

  • Textbooks:

    • Spring/Summer - None required
    • Fall - None required

    Scheduled Dates

    CRN Day Date Time Hours Location/
    Delivery Method
    Instructor Fee Availability
    11195ThuMay 9, 2024 to May 9, 202410:30 am - 06:30 pm7Distance EducationNait Polytechnic$249.00
    10271SatOctober 5, 2024 to October 5, 202410:30 am - 06:30 pm7Distance EducationNait Polytechnic$249.00
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