Spring Registrations are now open
Connect with Us

ITIL® 4 Foundation

Code:
ITSM 1980

Start building your service delivery expertise with ITIL 4 Foundation. The long-anticipated ITIL®4 release identifies how IT Service Management has evolved as you explore the key elements, concepts and terminology of ITIL. ITIL is a widely accepted approach to IT service management (ITSM), which has been adopted by individuals and organizations across the world. It provides a cohesive set of best practice, drawn from the public and private sectors internationally.

How You Will Benefit

ITIL 4 Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

Who Should Attend

  • Anyone requiring a basic understanding of the ITIL framework
  • Those wanting to understand how ITIL can be used to enhance IT service management
  • IT professionals or others working within an organization that has adopted ITIL
  • Anyone who has an interest in IT service management

Notes:

  • Enrollment for this course will close 2 weeks prior to the course start date. No late enrollments will be permitted.
  • An exam voucher is included with the cost of the course.
  • There is pre-reading required for this course. The textbook will be provided one week prior to the course start date.
  • Additional work outside of class hours will be required throughout the course.
  • This course is delivered virtually through an interactive online platform in conjunction with Algonquin College. You require access to a computer with high-speed internet and camera for the duration of each class. By enrolling in this course, you consent to the sharing of your personal information with Algonquin College for registration purposes.
  • Withdrawals are only accepted up to 10 business days prior to the course start date (withdrawal fees will apply). No refunds or withdrawals are permitted after this date.
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


  • Textbooks:

    • Spring/Summer - None required

    Scheduled Dates

    CRN Day Date Time Hours Location/
    Delivery Method
    Instructor Fee Availability
    11161Mon&Tue&WedJune 3, 2024 to June 5, 202408:30 am - 04:30 pm24Distance EducationAlgonquin Corp$2,480.35
     Shopping Cart