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Resolving Conflict

Code:
MGMT 1981

Learn how to effectively manage conflict and improve communication in the workplace.

Workplace conflict is unavoidable, and the ability to deal with it empathetically and effectively is what distinguishes a true leader from an ordinary manager. This course teaches participants how to harness the power of workplace diversity for more collaborative, respectful and productive teams.

Learn proven tips and strategies for turning tension into productive collaboration, including:

  • Distinguishing real from avoidable conflict
  • Different approaches to conflict resolution
  • Communication and de-escalation strategies such as self-awareness and empathetic listening

    • Notes:

  • Enrollment for this course will close 1 day prior to the course start date. No late enrollments will be permitted.
  • This course is delivered virtually through an interactive online platform in conjunction with Algonquin College. You require access to a computer with high-speed internet and camera for the duration of each class. By enrolling in this course, you consent to the sharing of your personal information with Algonquin College for registration purposes.
  • Withdrawals are only accepted up to 3 business days prior to the course start date (withdrawal fees will apply). No refunds or withdrawals are permitted after this date.

    • Textbooks:

    • Spring/Summer - None required
    • Winter - None required

    Scheduled Dates

    Course Waitlisted

    We are currently maintaining a waitlist for this course. If you would like your name added to the waitlist, please contact the Registration Call Centre at 905.721.3000.

    Course Closed

    Unfortunately, registration is no longer available for this course. Please check the upcoming semester or feel free to browse our website for other courses of interest. You may also click on the link above this course on the course detail page to be notified when a new class is added.

    Course Filled

    We are currently maintaining a waitlist for this course. If you would like your name added to the waitlist, please contact Enrolment Services at 905.721.3000.

    CRN Day Date Time Hours Location/
    Delivery Method    		 Instructor Fee Availability
    11249MonFebruary 26, 2024 to February 26, 202408:30 am - 04:30 pm8Distance EducationAlgonquin Corp$734.50
    11243WedMay 29, 2024 to May 29, 202408:30 am - 04:30 pm8Distance EducationAlgonquin Corp$734.50
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