Developing Client-focused Solutions (Micro-credential)

When looking for the ideal product or service, every customer wants to know: “WIIFM?” (What’s In It For Me?). By applying a customer-focused lens to analyze client needs and deconstruct value propositions, you will be able to build client engagement and agreement and ultimately a viable sales solution. The Developing Client-focused Solutions micro-credential program will provide you with the tools and techniques to solve problems, meet client needs, and present client-focused sales solutions.

Notes:

A digital badge will be awarded upon the completion of this micro-credential.

This micro-credential is part of the “Sales for Small Businesses” stacked micro-credential. By successfully competing all four micro-credentials you can apply to receive the “Sales for Small Businesses” stacked micro-credential.

Click to access the Program of Study for the current academic year.

MICRO-CREDENTIAL FEATURES:

Can be completed in 7 weeks or less

Self-directed, asynchronous learning with the support of a facilitator

Real-world assessment(s) to evaluate competencies

Interactive multimedia components

Pass / Fail grading structure

OSAP ELIGIBLITY:

This course is delivered over a 7-week period and may be OSAP eligible

If you are interested in applying for financial aid, please visit the Centre for Professional and Part-Time Learning OSAP Eligibility webpage.

Developing Client-focused Solutions (Micro-credential) program major code: DCFS

MICRO-CREDENTIAL REQUIREMENTS:

Ontario Secondary School Diploma (OSSD) including Grade 12 English (C or U) and Grade 11 Math (C, M or U) OR;

Grade 12 equivalency certificate achieved through College academic upgrading OR;

Mature Student Status (19 years of age or older) with Grade 12 English (C or U) and Grade 11 Math (C, M or U)

PROGRAM COMPETENCIES:

Upon completion of this Micro-credential, students will be equipped to:

Create a client-focused sales solution.