Behaviour Management & Crisis Intervention

This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. In this highly interactive course, participants will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studied along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self-care and self-evaluation of the caregiver is emphasized.

Notes:

Note: Course contains mandatory group work.