Welcome to Professional & Part-Time Learning We're excited to have you with Durham College's Professional and Part-Time Learning program. This guide provides detailed steps to help you get started with your online course and make the most of your learning experience. Your DC Mail Important Note: Please set up your DC Mail email account before your course begins. All standard communications from our office regarding courses you are registered in e.g. exams, course cancellation notices, program updates and other important information will only be sent to your DC Mail email account. How to set-up and access your DC Mail Access your DC Mail email account here: www.dcmail.ca (tip: bookmark this site for quick access later). Enter your DC Mail email to log into your email account. First time logging in? Please visit the self-service page. Enter your DC Mail email, and you will have a Default Password, which will be your date of birth in the format MMDDYY (e.g., if your date of birth is December 31, 1985, your password will be 123185). Once you have logged in, you can reset your DC Mail password. Once you have set your password, you can use it for all future logins to your DC Mail account. Why DC Mail Your DC Mail email account is hosted by outlook.com, and you have all regular Outlook functionality and Office 365 with this email. All instructor communications will only be sent to your official DC Mail email account only, - personal email addresses will no longer be used. It is imperative you check your DC Mail email account several times a week for updates from us. You can view the complete list of standard course communications on our website here. Need More Help with DC Mail Important: Multifactor Authentication (MFA) for Durham College Students As of Tuesday, June 21, 2022, Durham College (DC) has introduced Multifactor Authentication (MFA) in order to access network accounts and systems. Students must provide a second factor to access DC Microsoft cloud-based services, including DC Mail. Accessing selected college applications and services may not be possible without MFA. Have questions or need help? The IT Service Desk can provide you with assistance. Forwarding Your DC Mail emails You have the option to forward your DC Mail to your personal email account. Please watch the DC Mail Forwarding video. You can also choose to turn on automatic forwarding in Outlook at: How to Set-up Automatic Forwarding in Outlook. Password Update If needed, your network password can be updated here. Need Help with DC Mail? If you are having trouble and need some help, you can also set up your DC Mail email account by calling our IT Service Desk at 905-721-3333, Option 1 and answer a series of security questions to have your password set, or through LiveChat. You will need to have your student ID number ready and let them know you need to access your DC Mail, but you have never used it before as a PPL student. Please proceed once you have completed the setup for your DC Mail, and refer to your Welcome Email to confirm your course's Learning Platform, which will be either DC Connect or Ontario Learn. Not Sure Where Your Course is Available? If you're unsure where your course is hosted, please check the Delivery Method on your course page. If you are registered for MULTIPLE courses, they may be held through 2 different platforms. You will receive a welcome email for each of your courses explaining which platform to use and how to access that course. Otherwise, refer to these guidelines below. Platform Delivery Method DC Connect Distance Education Ontario Learn Monthly Intake Online Semester Intake Online DC Connect OntarioLearn (OL) DC Connect DC Connect is the learning environment used by all students and faculty at Durham College. Powered by Desire2Learn software, it serves as an online 'homeroom' for your classes. As a web-based platform, DC Connect is accessible both on and off-campus, anytime, day or night. Please note that you will not have access to your course(s) until the official start date. If you register after the start date, access will be granted 1-2 business days following your registration. If you attempt to log into your account before the start date, you will receive an error message. How to access courses on DC Connect? To access your course, please follow the steps below: You may use this direct link, or follow the steps below to navigate to DC Connect login page. Internet Explorer no longer supports DC Connect. You must use a different browser to access your course. Visit the PPL homepage at www.durhamcollege.ca/ppl, and click the “Quick Links” option at the top of the page and choose “DC Connect” from the drop down menu. Enter your DC Mail and password at the login screen. When in DC Connect, Choose the name of your course found under the heading “My Courses”. Be sure to review your course site content thoroughly. NAVIGATING DC CONNECT To watch a video on how to navigate DC Connect for students click here. Access DC Connect Review Additional Information OntarioLearn (OL) OntarioLearn is a collaborative platform offering online courses and programs. To access your courses, you will use your DC Mail address as your unique User ID to access your courses held through OntarioLearn. Important: Please set up your DC Mail email account before your course starts (you’ll need it to log into your course(s) on OntarioLearn). How to Access Your OntarioLearn Course Please review your Username and Password instructions below: Username: Your username to access your course will be your DC Mail account. Password: Your unique temporary password for the OntarioLearn platform is generated by OntarioLearn and will be emailed to your DC Mail account approximately two (2) business days before the course start date. If you are a late registrant, you will receive the password within 48 business hours after you register. Navigating OntarioLearn: To watch a video on how to navigate OntarioLearn for students, click here. Retrieve your Temporary Password: Go to www.dcmail.ca and use your student ID number and network password to log into this service (see instructions above, Step 2). Your password will be included in the communication with the subject line “From Durham College: Your OntarioLearn Login Details.” Please note, there is no direct connection between your DC Mail password and the OntarioLearn password. Your DC network credentials do not sync with OntarioLearn. Reset your Ontario Learn (OL) Password: You can reset the password from the Ontario Learn (OL) Portal (the password will be immediately re-sent to your DC Mail), or Contact ppl@durhamcollege.ca for further assistance. How to Login to OntarioLearn Go to OntarioLearn Login and use your DC Mail account (i.e., username) and the password from OntarioLearn provided to you in the “From Durham College: Your OntarioLearn Login Details” email. You will use this unique temporary password on your first initial login to activate your account in the OntarioLearn portal. Once you complete your first login, you will have the opportunity to update your OntarioLearn password. Need More Help with OntarioLearn If you require assistance logging into OntarioLearn, please contact OntarioLearn’s Online Support Centre. If you have forgotten your OntarioLearn password use the "Forgot Portal Password?" link on the OntarioLearn Portal login page to have a password reminder emailed to your DC Mail account. If problems persist, contact Buchanan Technologies Ltd Support for assistance 24 hours a day, 7 days a week, or phone (Toll Free): 1-800-695-5008 or visit the OntarioLearn's Support Centre. Reminder, you cannot access your course until the start date. Access OntarioLearn Review Additional Information ADDITIONAL INFORMATION All start-up information, including FAQ’s, details about required textbooks, videos, technical requirements and scheduling exams, can be found by visiting here. Course Withdrawals and Refunds Please visit the Withdrawals and Refunds webpage for more information on deadlines and to access the course withdrawal form. All withdrawals are subject to a $30 administration fee; only the course tuition fee will be eligible for a refund. Textbooks or any other supplies purchased by a student are their sole responsibility. Verifications of Enrolment Verifications of Enrolment (VOE) letters for Professional & Part-time Learning students are currently unavailable through MyCreds. To request an official Verification of Enrolment letter, students should visit Records and Personal Information. Please specify the course names, dates, and fees for the courses you wish to apply for. This will help the Registrar's Office to assist you more effectively. IMPORTANT: Given that Professional and Part-time Learning courses are completed on a part-time basis, the Registrar's Office can provide you with a letter indicating the courses you are currently enrolled in, or intend to enroll in for the next semester. However, this letter will not include a finish date. Student Support Services Durham College recognizes the importance of inclusive learning environments designed for diverse learners. The Access and Support Centre (ASC) provides confidential services to students who are temporarily at-risk or identified with an exceptionality, to ensure equal access to all aspects of the academic environment. Students who require ASC support are encouraged to contact them at 905-721-3123. You can view the complete list of student services on the Access and Support Centre webpage. Student Advisor Our student advisor is here to help you navigate your studies with a personalized academic plan. They provide support in setting academic and career goals, mapping out your educational path. They can also guide you on pathways to university or post-graduate programs. You can reach out to our student advisor at ppladvising@durhamcollege.ca. Library If you are interested in accessing the library, you must email ppl@durhamcollege.ca at the start of each semester to request the updated access code. This ensures uninterrupted access to library resources throughout your studies. Grades Your official final grades will be available on MyDC, please refer to the Important Dates here for the schedule, and click here to see how you can access your grades. Transcript: Students can view their unofficial academic transcripts from their Student Profile. Official Transcript: To request an official transcript please complete and submit a Transcript Request form. How to Graduate? NOTE: PPL does not issue any certificate of completion for single courses taken. However, you could request your official transcript as a proof of completion. If you are completing a program, you are required to print or save a copy of the Program of Study (POS) when beginning the program. This document contains critical details about program progression and graduation requirements specific to the academic year in which your program was started. POS can be downloaded from the corresponding program page. Once you have completed your course and program requirements based on your POS, please refer to the Graduation page - so that we can recognize your hard work and efforts! We hope you find this information helpful and that you will enjoy your course! If you have any questions, please do not hesitate to contact our team at ppl@durhamcollege.ca. Have Questions? Get in Touch with Us! We are here to support your educational journey. Explore our resources for online courses, part-time programs, and professional development opportunities. Our team provides guidance on admissions, applications, and more. Connect with us or visit our FAQs page for answers.
If you are interested in accessing the library, you must email ppl@durhamcollege.ca at the start of each semester to request the updated access code. This ensures uninterrupted access to library resources throughout your studies.
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