Office Technology & Procedures

This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management.

Notes:

Course requires mandatory group work.

Course Delivery Method:

This course is delivered Online Asynchronously. For more information on the delivery methods, click here.