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Building and Maintaining Customer Relationships

Code:
CCSC 1280

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Notes:

This course contains mandatory chat sessions.

Course Delivery Method:

This course is delivered Online Asynchronously. For more information on the delivery methods, click here.


Textbooks:

  • Winter - None required
  • Spring/Summer - None required

Equivalents:

  • CSRV 2200

This course is part of the following program(s):

Note: Clicking on any of the following links will take you to the program of studies where you can obtain more information or choose additional courses for your shopping cart.

Scheduled Dates

CRN Day Date Time Hours Location/
Delivery Method
Fee Availability
10453January 14, 2025 to April 22, 202512:00 am - 12:01 am48Semester Intake Online$380.30
10445May 13, 2025 to August 19, 202512:00 am - 12:01 am48Semester Intake Online$380.30
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