Veterinary Office Skills & Procedures

This course will cover the administrative and clerical procedures involved in a veterinary medical practice, including effective communication skills, telephone skills, body language, conflict management and working in a team oriented, professional environment. This course will stress the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking, collection of information, and maintaining a professional manner.

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Course Delivery Method:

This course is delivered Online Asynchronously. For more information on the delivery methods, click here.