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Registration for September courses is open until Sept. 24 (subject to availability). Monthly intake courses for October, November, and December are also open.

Please note: Program and course information and registration services on the Professional and Part-time Learning website will not be available from Friday, September 27 at 5 p.m. to Monday, September 30 at 6 a.m. due to a scheduled service outage. We apologize for the inconvenience. For questions about Professional and Part-time Learning, please contact us by email or live chat.

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Creating a Corporate Service Culture

Code:
CCSC 1281

Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices.

Notes:

This course contains mandatory chat sessions.

Textbooks:

This course is part of the following program(s):

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Course Waitlisted

We are currently maintaining a waitlist for this course. If you would like your name added to the waitlist, please contact the Registration Call Centre at 905.721.3000.

Course Closed

Unfortunately, registration is no longer available for this course. Please check the upcoming semester or feel free to browse our website for other courses of interest. You may also click on the link above this course on the course detail page to be notified when a new class is added.

Course Filled

Course Filled to Capacity. Unfortunately, registration is no longer available for this course. Please check the upcoming intakes or feel free to browse our website for other courses of interest.

CRN Day Date Time Hours Location/
Delivery Method		 Fee Availability
11009September 10, 2024 to December 17, 202412:00 am - 12:01 am28Semester Intake Online$254.30CLOSEDNotify Me