Conflict Avoidance/Violence Prevention for Security Guards

Conflict Avoidance / Violence Prevention for Security Guards

Description:
This program is taught to the Provincial standard by an official Vendor of Record for the Province of Ontario. This program meets the guidelines for Occupational Health and Safety training for Violence in the Workplace.

Content:

• Conflict Avoidance vs Conflict Prevention
• Effective Communications; Gaining Understanding to Prevent Escalations
• Perceptions vs Intentions
• Understanding Mental illnesses and Cognitive Impairment
• Emotional Intelligence and Managing Emotionally Driven Behaviour
• Situational Awareness and Proactive Violence Prevention for Security