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Food Service Worker (Certificate)

Durham College Certificate

Durham College Certificate

Program Description

Through this certificate program, develop the knowledge and skills needed to be an effective member of a food service team in commercial facilities, institutions or long-term care homes. Courses focus on food preparation principles, food service, nutrition, and sanitation practices. Customer service, communications and business skills are also covered.

Note: This is the training program the Ministry of Health and Long Term Care requires in order to be employed in long-term care Nutrition and Food Service Departments. For this reason, several of the courses are specifically tailored to long-term care.

Certificate Requirements

  • Ontario Secondary School Diploma
    Grade 10 equivalency certificate achieved through College academic upgrading
    Mature Student Status (19 years of age or older)

  • Ability to read, write and follow verbal instructions in English
  • Must be proficient in conversational English
  • Grade 10 Mathematics (C,M or U) and English (C or U) would be beneficial
  • You must maintain an overall average of 60% or a GPA of 2.0 in order to graduate
  • A minimum of 25% of courses must be completed through Durham College.

Program Of Study

Students are required to print or save a copy of the Program of Study when beginning the program. This document contains critical details about program progression and graduation requirements specific to the academic year in which your program was started.

Click to access the Program of Study for the current academic year.

Students who began this program prior to the current academic year may contact the Professional and Part-Time Learning office at or 905-721-3052 to obtain your Program of Study and graduation requirements.

Program Outcomes

Upon successful completion of this program, students will be equipped to:

  • Complete food service tasks in long-term care homes, retirement homes, hospitals and commercial settings in compliance with all relevant legislation and regulations, ethical considerations, and recognized best practices
  • Explain the role of menu planning, production, forecasting, supply management, and legislation/regulation compliance within the food service system in long-term care homes, retirement homes, hospitals and commercial settings
  • Participate as an effective team member in the delivery of food services in long-term care homes, retirement homes, hospitals and commercial settings
  • Provide exceptional customer service by applying the principles and practices of effective verbal, non-verbal, and written communications
  • Apply information from the Long-Term Care Homes Act & Regulations to Food Services, resident services and care

Career Options

Potential career and industry options may include:

  • Food Service Worker
  • Long-term care homes
  • Retirement homes
  • Hospitals
  • Commercial/industrial institutions

Program Related Questions? Call 905.721.3052

If you are interested in applying for financial aid, please visit the Professional and Part-Time Learning OSAP Eligibility webpage.