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Settlement Worker - Professional Foundations (Recognition of Achievement)

Recognition of Achievement

Recognition of Achievement

Program Description

As a foundational program, learners explore legislation and policies influencing immigration and settlement experiences. They will enhance their knowledge about the scope of practice of a settlement worker as well as legal and ethical considerations in settlement work. Learners develop assessment and referral skills alongside basic advocacy, mediation, and counselling capabilities to assist newcomers to Canada in navigating the settlement process.

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) including Grade 12 English (C or U), OR
  • Grade 12 equivalency certificate achieved through College academic upgrading, OR
  • Mature Student Status (19 years of age or older) with Grade 12 English (C or U)

Program of Study

Students are required to print or save a copy of the Program of Study when beginning the program. This document contains critical details about program progression and graduation requirements specific to the academic year in which your program was started.

Click to access the Program of Study for the current academic year.

Students who began this program prior to the current academic year may contact the Professional and Part-Time Learning office at or 905-721-3052 to obtain your Program of Study and graduation requirements.

Program Outcomes

Upon completion of this program, students will be equipped to:

  • Assess how immigration and citizenship policies influence settlement services for clients.
  • Apply ethical principles in settlement work.
  • Advocate for supports, resources, and services for newcomer clients.
  • Use foundational interviewing and counseling techniques to provide person- and family-centered settlement services for diverse newcomer populations.

Employment Opportunities

This program provides an upskilling opportunity for individuals seeking work in settlement organizations or with newcomers to Canada. It may also be of interest to social service workers looking to develop specialized knowledge to more effectively support refugees and immigrants in the settlement process.

As front-line service providers, graduate employment opportunities may span across various government and community-based organizations such as immigrant service providers, issue-based organizations, educational institutions, government, ethnocultural organizations, and faith-based organizations.

Program Related Questions? Call 905.721.3052

If you are interested in applying for financial aid, please visit the Professional and Part-Time Learning OSAP Eligibility webpage.

Currently offered

Course Title Location/
Delivery Method
HUMA 1081Case Management & Settlement CounsellingOnline
HUMA 1080Foundations of Settlement WorkersOnline