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Ministry-approved title: Hospitality
Co-op option available – September and January Intakes Only
Are you interested in hospitality industry training, or in taking a restaurant management course? Now, you can become part of one of the fastest-growing industry segments in the world. Hotels, resorts, restaurants, cruise ships, casinos, entertainment venues and conference centres are all benefiting from an increasing number of travellers from around the globe, and you can get on board with this trend by enrolling in Durham College’s Hospitality – Hotel and Restaurant Operations Management program.
Through courses in hotel management and restaurant management, you will learn the essential operational skills and management techniques employers value in this vibrant business. Durham College’s program also offers a co-op option where students to gain practical experience in the field, and an experiential learning component that builds on what students learn in their classroom-based hospitality industry training. With this combination of theory, practice and expert instruction, the hospitality world is yours to take hold.
Explore the diverse career paths that are available to you in hospitality management, as you unleash your passion for customer service excellence and profitable hospitality business operations. The rewarding world of accommodations, food and beverage service, travel and tourism is yours to discover, and it all starts with hospitality industry training at Durham College.
To apply to our Hospitality - Hotel and Restaurant Operations Management program, you will need:
This hospitality management program is also offered in a fast-track format (16 months) from January or May until the following April or August. Students complete all four semesters consecutively. January-start students finish the following April; May-start students finish the following August. The co-op option is not available under the fast-track format, however, students still complete 120 hours of field placement work experience.
Durham College (DC) offers pre-admission assessment testing to mature domestic applicants to meet admission requirements in English and/or math. Domestic applicants that are 19 years of age or older as of the start date of their program, and who do not have the required program credit(s) i.e., Grade 12 English and/or Grade 12 math are eligible to take an admissions assessment test.
Learn more about how to book Pre-Admission Assessment Testing here.
DC also offers Academic upgrading courses are FREE and designed to help you meet the admissions requirements for this program. Available to individuals 18+, these courses are offered on-campus at DC. Boost your qualifications with:
Learn more about Academic Upgrading and connect with our team to get started.
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In the first semester of the Hospitality - Hotel and Restaurant Management program, students dive right into the exciting, dynamic world of hotels and tourism. Providing hospitality industry training through a mix of practical skills and industry knowledge, this popular program starts off strong.
In the initial hospitality management courses, students sharpen communication abilities, learn how to use hospitality technology, get an overview of the tourism and hospitality industries and gain insights into delivering top-notch customer service. The semester also introduces students to tantalizing global culinary techniques while maintaining a critical focus on food safety and nutrition.
To round out this foundational hospitality industry training, students complete coursework in leadership and teamwork, crucial topics for anyone aspiring to a management position in the industry.
Here are the courses in Semester 1:
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The best way to succeed in hospitality management is to immerse yourself in the field it! Co-op is an excellent way to build your professional hospitality network, explore career paths and apply in-class teachings to real work situations under the supervision of an experienced professional.
Co-op is a model of education that integrates academic coursework with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic hospitality management course, work terms are a mandatory component of the Hospitality – Hotel and Restaurant Operations Management program.
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Program graduates can expect to see a wide range of job opportunities opening up in diverse areas. A large segment of Canada's population has or will soon retire, and with retirement comes travel and leisure. People are enjoying restaurants again, and with more gusto than ever. These trends will create even more job growth in the exciting sector of hospitality and tourism.
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This outstanding program offers comprehensive hospitality industry training with a focus the management of hotel, restaurant, and tourism enterprises. It is designed to provide you with a solid foundation of in the professional skills needed to start a career in hospitality management with confidence, applying the theory learned in the classroom building your own professional network.
The curriculum is built on three key themes: profitable business management, exemplary customer service and sustainable hospitality management practices. Each course will take you on an exploration of the various business aspects of the hospitality service industry, including:
Throughout Year 1 and into Year 2 of the program, you will develop essential skills around teamwork, decision-making, critical thinking and leadership. In Semester 4, you will also participate in a capstone course where you will apply the skills you have gained, operating a full-service hotel through a robust simulation program.
Practical experience is a key feature of the Hospitality - Hotel and Restaurant Operations Management program. As such, the program offers the following opportunities for practical experience:
The Hospitality - Hotel and Restaurant Operations Management program is offered at the Whitby campus, home of the College’s W. Galen Weston Centre for Food (WC). This incredible learning environment provides access to state-of-the-art labs, classrooms and meeting spaces all designed to offer you the best possible learning experience.
Durham College faculty and employees are proud to be members of the following professional hospitality and hotel management associations:
MPI
ORHMA
PCMA
PCMA Student Chapter
Founded by current DC Event Planning Students, the DC PCMA Student Chapter provides opportunities to gain invaluable experience working on a board and connecting and collaborating with other event planning students from across the country and United States!
Join us at Durham College, in the Faculty of Hospitality and Horticultural Sciences – your future awaits!
Upon completing the Hotel and Restaurant Operations Management program, you can expect to understand and be able to do the following:
The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.
Courses, course descriptions and delivery formats are subject to change.
In person
Students will come to campus to complete in-person learning requirements. Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.
The hospitality and tourism industry continues to grow and evolve, offering a wide range of exciting career opportunities. Today's hospitality management professionals must cater to customers with traditional tastes, as well as people who are interested in novel experiences. There is a rising demand for professionals who can satisfy these discerning guests while providing a consistent level of service to clients who want to have the same experience whenever they visit.
The focus on sustainable and responsible tourism is also driving a need for hospitality industry professionals who are not only skilled in business management but are also serious about ethical practices and environmental stewardship.
Whether you're interested in customer service, operations, marketing, or leadership, your hospitality industry training will ensure that you will have provides a rewarding career path with plenty of opportunities for growth and advancement.
Interested in learning more about the hotel and restaurant industry? Click below to access industry websites and publications!
HOTELIER
Restaurants Canada
For students completing a field placement, their classroom-based hospitality industry training will be complemented by a 120-hour field placement opportunity in the fourth semester. This will provide the opportunity to integrate theory with practice under the supervision of an industry professional. Students work at hotels, restaurants, catering companies, food service operations, golf courses, tourism operations or other locations, applying skills from their courses in hotel management on the job.
From student-focused special events to employment in the restaurant at the W. Galen Weston Centre for Food to special projects, there are countless opportunities for students to further their hospitality industry training beyond the labs.
If you would like to continue your education after completing your hospitality management courses, you may be eligible to apply your academic credits towards further study through Durham College partnerships with Canadian and international colleges and universities. These include:
For more information, please visit our pathways page.
Looking for more pathway opportunities or to transfer to Durham College? Click here for more information.
To help students have the best learning experience possible, Durham College’s IT Services department has identified technology recommendations for hospitality and hotel management courses. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.
Processor: i3 RAM: 4GB Storage: 256GB SSD Operating System: Microsoft Windows 10 Professional or Education x64 SP1 Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version) Network Adapter: 802.11ac 2.4/5 GHz wireless adapter Camera: Webcam/built-in camera Internet connection
Questions regarding technology recommendations can be directed to the IT Service Desk or the school office.
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals.
Students starting in the Hospitality – Hotel and Restaurant Operations Management Diploma program each September will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive. Students enrolled in the co-op option are required to complete a four-month, paid work term between the second and third semesters of their program.
Supports are available through the Experiential Learning office to assist students with securing their work terms. In addition, the Experiential Learning office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.
*Co-op is only available for students who start the Hospitality – Hotel and Restaurant Operations Management program each September or January
Courses and course descriptions are subject to change.
Once transferred to the co-op option of this program, students will have a co-op administrative fee of $475 assessed to their accounts during the academic semester(s) prior to scheduled work term(s). The administrative fee goes to support the broad array of support services provided to co-op students. These services are dedicated to support student success.
Find more information about the benefits of becoming a co-op student.
Find more information about the benefits of becoming a co-op employer.
E: co-op@durhamcollege.ca
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