Contacting the IT Service Desk Phone Service Desk Phone Number: (905) 721-3333 Mon to Thu: 7:30am to 9:30pm Fri: 7:30 am to 6:30pm Sat: 9:00am to 4:00pm Sun: 9:00am to 4:00pm Email Service Desk Email: ServiceDesk@dc-ot.ca Mon to Thu: 7:30am to 9:30pm Fri: 7:30 am to 6:30pm Sat: 9:00am to 4:00pm Sun: 9:00am to 4:00pm Emails can be sent at any time however we process these on a first-in, first-out basis during the following hours. Email can take 24-72 hours to action depending on the volume of email received. During peak times this could take longer. If your request is of an urgent nature, calling or utilizing our walk-in service is recommended. Live Chat Mon to Fri: 8:30am to 4:30pm Walk-In Service Desk Hours North Oshawa Campus - SW100 Gordon Willey Mon to Thu: 7:30am to 8:30pm Fri: 7:30am - 6:30pm Sat: 9:00am – 4:00pm Sun: CLOSED Whitby Campus Mon to Thu: 7:30am to 6:00pm Fri: 7:30am - 5:00pm Sat & Sun: CLOSED These hours exclude holidays. The Service Desk is closed on Stat Holidays. Computer Commons Hours Oshawa Computer Commons Monday – Thursday: 7:30am – 9:30pm Friday: 7:30am – 6:30pm Saturday: 9:00am – 4:00pm Sunday: Closed Whitby Computer Commons The Whitby Computer Commons is accessible when the College is open. Helpful links Applicant Portal Reset my password How to setup MFA Printing WiFi Service Desk Hours Interactive Campus Map MyDC DC Connect Campus-ID & U-Pass M365 changes
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