Contacting the IT Service Desk

Service Desk Email: ServiceDesk@dc-ot.ca
Mon to Thu: 7:30am to 9:30pm
Fri: 7:30 am to 6:30pm
Sat: 9:00am to 4:00pm
Sun: 9:00am to 4:00pm

Emails can be sent at any time however we process these on a first-in, first-out basis during the following hours.  Email can take 24-72 hours to action depending on the volume of email received.  During peak times this could take longer.  If your request is of an urgent nature, calling or utilizing our walk-in service is recommended.

Mon to Fri: 8:30am to 4:30pm

North Oshawa Campus - SW100 Gordon Willey
Mon to Thu: 7:30am to 8:30pm
Fri: 7:30am - 6:30pm
Sat: 9:00am – 4:00pm
Sun: CLOSED 

Whitby Campus
Mon to Thu: 7:30am to 6:00pm
Fri: 7:30am - 5:00pm
Sat & Sun: CLOSED

These hours exclude holidays.  The Service Desk is closed on Stat Holidays.

Oshawa Computer Commons
Monday – Thursday: 7:30am – 9:30pm
Friday: 7:30am – 6:30pm
Saturday: 9:00am – 4:00pm
Sunday: Closed

Whitby Computer Commons
The Whitby Computer Commons is accessible when the College is open.