Contacting the IT Service Desk Phone Service Desk Phone Number: (905) 721-3333 Mon to Thu: 7:30am to 9:30pm Fri: 7:30 am to 7:00pm Sat: 9:00am to 4:00pm Sun: 9:00am to 4:00pm Email Service Desk Email: ServiceDesk@dc-ot.ca Mon to Thu: 7:30am to 9:30pm Fri: 7:30 am to 7:00pm Sat: 9:00am to 4:00pm Sun: 9:00am to 4:00pm Emails can be sent at any time however we process these on a first-in, first-out basis during the following hours. Email can take 24-72 hours to action depending on the volume of email received. During peak times this could take longer. If your request is of an urgent nature, calling or utilizing our walk-in service is recommended. Live Chat Mon to Fri: 8:30am to 4:30pm Walk-In Service Desk Hours North Oshawa Campus - SW100 Gordon Willey Mon to Thu: 7:30am to 8:30pm Fri: 7:30am - 7:00pm Sat: 9:00am - 4:00pm Sun: Closed Whitby Campus Mon to Thu: 7:30am to 6:30pm Fri: 7:30am - 5:00pm Sat & Sun: Closed These hours exclude holidays. The Service Desk is closed on Stat Holidays. Helpful links Change password Quick Start Multifactor Authentication Self-service password reset Printing WiFi Service Desk Hours Interactive Campus Map MyDC DC Connect
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