Campus-ID/U-Pass Ready for your Durham College (DC) journey? Here’s what you’ll need in your digital DC wallet. UNIVERSAL TRANSIT PASS (U-PASS) The U-PASS program provides students with unlimited travel each semester on Durham Region Transit (DRT) and is paid for through ancillary fees for the 2021-2022 academic year for all eligible, full-time students. Starting this year, the U-PASS is offered in a digital format via the PRESTO E-Tickets mobile app. If you’re in a qualifying full-time program, you’ll receive access to a digital PRESTO E-Ticket Fall semester U-PASS on August 30, which will be valid from September 1, 2021 to December 31, 2021. An email will be sent to your DC Mail account, titled: PRESTO - E-Ticket(s) - Have been sent to you! (from sender: firstname.lastname@example.org). How to access your digital U-PASS Download the PRESTO E-Ticket app for free to your smartphone from the App Store or Google Play Store. Create your account using your @dcmail.ca email address. NOTE: You must create a new account using your DC Mail email address to use your U-PASS, even if you already have an existing PRESTO account. This is how you will receive the digital U-PASS in your account. Activate your PRESTO E-Ticket before you ride. The digital U-PASS will appear in the “Available” folder in your PRESTO E-Ticket app when it is forwarded to you by your post-secondary institution at the start of the semester. To activate: Select E-Ticket. Select “Yes” on prompt. Go to the “Active” Tab – your activated U-PASS should show up there. Show and tap your PRESTO E-Ticket: Show the DRT operator your activated U-PASS E-Ticket when you board and tap the screen on your smartphone to change the colour and show the operator it is valid. Please note that the operator may also ask you to present your student ID card as proof of eligibility. Remember that your digital U-PASS is non-transferrable and valid for travel on DRT services only. Important to note: You’re required to display and tap this digital E-Ticket each time you board DRT. The U-PASS can only be downloaded on a single device. Ensure that you download the E-Tickets app on the mobile device that you’ll be using during daily travel. If you don’t have a mobile device, contact DC-UPASS@durhamcollege.ca for further assistance. Passes will be released on a per semester basis. You’ll receive an email each semester that you’re eligible for, prompting you to access your new pass through your PRESTO E-Ticket app. If a student withdraws from full-time studies by the 100% refund deadline of September 20, their U-PASS access will be removed. ONECARD STUDENT ID This year, DC has a new digital student ID card system called OneCard. All students are required to have a student ID, as it is needed to gain access to buildings. U-PASS users must also have a OneCard to identify themselves as a student when accessing DRT. Through OneCard, you will be able to upload your photo to request the creation of your new DC digital ID. To set up your OneCard, please follow the below instructions: Download the TouchNet OneCard app from the App Store or Google Play. If you accept the end user license agreement, tap “I agree” and continue. Search for and select Durham College. Select OK to be redirected to the Durham College login page. Input your network credentials to login. You can upload your photo through the app or log in to OneWeb to submit your ID photo and view information about your account. Please ensure your photo follows the following guidelines or it will be rejected: Background must be white or a light solid colour. Photo must be in colour. You must be the only person in the picture. Photo must show a full, front view of the face and top of shoulders, squared to the camera. No hats, head coverings (except for religious purposes) or sunglasses. No inappropriate clothing or gestures (i.e. If you would not share this photo with a parent/guardian or future employer, you should not submit it to us). No photos from graduation. Feel free to smile. *Accepted file types: jpg, gif, png, pdf, jpeg. If you still need a physical employee or student identification card, please submit your request to DC-CampusID@durhamcollege.ca. Instructions for pick up will follow in a confirmation email, once the ID card is successfully created. Both a physical and digital ID card can be used for a variety of services and programs on and off campus. To request your physical ID card, you must still submit a photo through the web portal at OneWeb or through the TouchNet OneCard app from the App Store or Google Play. To avoid having your photo rejected, please make sure to follow our photo upload requirements. Any questions about Campus ID cards, as a DC student, faculty or staff member, can be directed to DC-CampusID@durhamcollege.ca and a response to your inquiry will be delivered via email. We will update our on-campus services in step with college operations and public health directives. Campus ID Office Hours In person Campus ID services are available Monday-Friday 1:00pm-4:00pm at the SSB Information Desk. DC MOBILE APP The college’s official mobile app provides you with important academic, campus and general DC information essential to student success. On campus or on the go, access all things DC wherever you are 24/7 from your mobile device. Our mobile application is currently available on Google Play and the Apple App Store by searching Durham College. ALERTUS APP The Alertus App is our primary campus mass notification system to alert students and employees of high priority, active situations on campus that have the potential to affect their immediate safety (i.e. a violent aggressor, secure and hold or urgent evacuations). To download the Alertus App, please read these online instructions.