Students, staff, faculty and alumni can all connect to CAMPUS-AIR using their network credentials.

The username is your student or Banner ID number (100xxxxxx) and the password is your network password.

New students or employees, in order to connect to Wi-Fi for the first time, you must first have logged into the network once and changed your password from your default password.

1. Ensure WiFi is enabled on your iOS device and select the CAMPUS-AIR network from settings > Wi-Fi
2. You will be prompted to enter your credentials:

• Username: 100xxxxxx (your student / banner ID number)
• Password: Your network password

3. If you receive a certificate prompt that says “Not Trusted”,  select “Trust” at the top-right
   
   

   
   

4. You should now be connected to CAMPUS-AIR

Note: Depending on the version of Android and the device manufacturer, the screenshots may look different than pictured below. This is especially true with Chromebooks.

1. Open the settings app and go to the Wi-Fi networks section
2. Select CAMPUS-AIR from the list of Wi-Fi networks
3. Use the following settings to configure the network:

Chromebook specific settings

4. Press Connect
5. You should now be connected to WiFi

 Note:  Different Windows operating systems may differ slightly from the screenshots below.

The steps below reflect connecting for the first time or after removing the WiFi profile for CAMPUS-AIR.

1. Click on the Wi-Fi / Network icon in the taskbar
2. Select CAMPUS-AIR and click Connect
3. Your Username is your Student/Banner ID Number, and your password is your Network Password.
   
4. You should now be connected to CAMPUS-AIR

Note: If you are unable to enter your credentials, Right – Click Campus-Air and select FORGET. After this, try again.

1. Click on the Wi-Fi menu bar icon, found at the top right of the screen, and select Network Preferences
2. Ensure that Wi-Fi is enabled, then select CAMPUS-AIR from the list of networks. If you don’t see CAMPUS-AIR, follow the steps in 2a.  Otherwise proceed to step 3.
   • In the WiFi Menu, click on the Advanced button. Select the button to add a new profile. If you have connected to CAMPUS-AIR in the past, then you will instead need to edit the existing configuration profile by double clicking on it from this list (or removing it and adding it like new)

3. Enter the following information – See the example image below for reference
   • Name: CAMPUS-AIR
   • Network Security: WPA/WPA2 Enterprise
   • Username: ONCAMPUS\100xxxxxx
   • Password: Your Network Password
     
4. Click the OK button to continue
5. On the Network window, click Apply to save changes.

Close off all open system preferences windows, and Mac OS X should initiate the connection to CAMPUS-AIR automatically as long as it is in range

1. Remove/Forget Existing Network

The first troubleshooting step you should take is to ensure the network is completely forgotten from your device. This can usually be done by going into your device’s wireless settings, finding CAMPUS-AIR and ensuring there are no pre-saved configurations for the network. For Apple devices, remove all entries from keychain access related to CAMPUS-AIR.

2. Verify Network Credentials

Check that you have access to your network account and that it is not expired by logging in to a service that uses the same password such as DC Mail, DC Connect or a school issued computer (such as in the computer commons)

3. Adjust Username

Try adding ONCAMPUS\ to the front of your username (i.e. ONCAMPUS\100xxxxxx ) and ensure you are using the same password that you sign in to your email account with.

4. Contact the Service Desk for assistance. 

Visit this page for how to contact the IT Service Desk and the hours of operation.