This message is being sent on behalf of IT Services. Please direct any questions to servicedesk@dc-ot.ca.

As a reminder, please note that IT Services is enabling Multifactor Authentication (MFA) for student logins to Microsoft services provided by the school, effective tomorrow (Tuesday, June 21).

Once MFA is enabled, you must provide a second factor to access your DC Microsoft cloud-based services, including DC Mail, OneDrive, Teams, etc.

Refer to the linked PDF for a detailed overview of the options available to you, including:

• Microsoft Authenticator App approval (recommended option)
• An SMS or text verification code
• An automated call from Microsoft to a smart phone, cell phone or land line
• A hardware security key (for those who cannot use any other method)

Please note: students should continue to keep login credentials private. IT Services will never ask you for your password. In the event you require assistance with the Microsoft Authenticator app, if forget your password, or exceed the maximum number of failed login attempts, the IT Service Desk is available for support. They can be reached via phone at 905.721.3333 or email at servicedesk@dc-ot.ca or on their webpage at https://servicedesk.dc-uoit.ca.

Thank you for your patience and understanding.