Upcoming service outage to MyDC/MyCampus – November 12 to 15

All Durham College (DC) students are advised that, as part of our commitment to maintaining optimal systems and operations, an outage of MyDC/MyCampus and related systems will occur from Friday, November 12 at 5 p.m. to Monday, November 15 at 6 a.m. for system upgrades.

In the event an extended outage is required, systems will be brought back online on Tuesday, November 16 at 6 a.m. Further communication will be distributed should this circumstance arise.

This outage will accommodate an upgrade to the core administrative information system shared by DC and Ontario Tech University.

During the outage, all MyDC/MyCampus self-service applications will not be available, including:

  • Web Time Entry
  • Adding/dropping classes
  • Advisor services
  • Applicant portal
  • Application to graduate
  • Course book lists
  • Fee statements
  • Financial Aid profile
  • Grades
  • Password changes
  • Preview available courses
  • Student account/fee info and credit card payments
  • Student/faculty schedule
  • Student exam schedule
  • Web transcripts

Other services not available during the outage include:

  • Online COVID-19 pre-screening questionnaire (Security will accept paper and digital copies of second vaccination receipts for entry in its place and verbally screen individuals for COVID-19 symptoms at the door)

The following services will be available with little or no impact during the outage:

  • Non-self-serve applications of MyDC/MyCampus
  • DC Connect
  • MyDC/MyCampus link to DC Connect
  • Wireless network (CAMPUS-AIR)
  • OneCard (ID card database)
  • Student email accounts
  • Targeted messages and announcements

There will be limited availability to:

  • Blackboard transact (meal plan)
  • Class (Athletics)
  • Clockwork (new students who have never used the system will not be able to use the system)
  • Campus Library software