In collaboration with the Region of Durham’s Social Services Department, Durham College (DC) received support from the Government of Ontario through the Ontario Human Capital Research and Innovation Fund (OHCRIF) to conduct a literature review and environmental scan focused on co-production. An emerging social innovation that explores the possibility of improving public service delivery in Durham Region, the co-production project was headed by Randy Uyenaka, professor, Social Service Worker program at DC and Dr. Darren Levine, Manager of Research and Innovation for the Region of Durham’s Social Services Department. The study analyzed research findings and interviews with organizations currently employing co-production.

“Research into new and emerging areas of best practice will keep our faculty and students at the forefront of learning in their respective fields,” said Uyenaka. “This project provided a unique opportunity for faculty and students in Durham College’s Social Service Worker program to work with a valued community partner to explore a new social innovation. It is our hope that the benefits of this project will be felt locally, provincially and nationally in the years to come.”

Co-production involves service providers and recipients working together in partnership, throughout all phases of the service delivery process. Through this project, DC and the Region of Durham’s Social Services Department are exploring the potential of co-production to enhance collaboration between faculty and students, social service professionals, and residents across our local communities to enhance services and improve individual and community outcomes.

An innovation lab was held at DC’s Centre for Food, during which faculty from the college and staff from the Region of Durham’s Social Services Department began to co-create ideas for applying co-production principles within the local community. Ideas included enriching on-campus support for students’ health and wellness; greater access to services through local neighbourhood communities of support; and enhancements to individualized service planning and delivery within social services, including employment programs.  The project team is currently exploring ways in which these ideas might help to inform planning and service delivery, as well as continued collaboration, in the years ahead.