Spa Client Care

Why is effective communication so important in Spa Client Care? It could be the difference between repeat clients and those that never return. Discover the value of creating effective, yet personable communication with each client in Spa Client Care. Students examine strategies for effective client communication and best practices for developing positive client rapport. Students explore pre and post treatment protocols that contribute to the overall client experience in the spa, with emphasis placed on understanding regional and local health and infection control practices to promote a safe working environment for both spa guests and technicians. Students determine the importance of maintaining a professional image to support positive client relations, and explore the importance and challenges of self care practices are highlighted throughout the course. Through interactive classes, students develop professional competencies to create a positive and memorable client experience.