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  • Court Support Services

Court Support Services


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Credential
Ontario College Certificate
Location
Oshawa
OCAS Code
CTSS
Next Intake
September 2023
View all intakes
Faculty
Faculty of Social & Community Services (SCS)
Length
Two semesters
Delivery
More than 50% of this program is delivered in-person. Learn more.
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Come visit us at OPEN HOUSE
Saturday, April 1 Register Now for Open House

Program Overview

In partnership with the Ministry of the Attorney General, the Court Support Services program at Durham College was the first specialized court support training program to be offered in Ontario. Whether you are working in criminal, civil, youth, family or provincial offences court, court support services staff carry a lot of responsibility and play a critical role in the administration of justice. As an extension of the bench, courtroom clerks, registrars and court services officers must maintain and ensure proper decorum and integrity while providing high-quality professional customer service. You will gain practical skills and knowledge in all court business lines, including evidence recording skills as a court reporter and obtain a solid foundation in court support services that will prepare you for a career in many areas within the justice sector. The program is enhanced by faculty who share direct court support experience and expertise.

Intakes and Availability

Date Domestic Availability International Availability
September 2023OpenClosedApply now
ProgramHighlights
  • Success Stories
  • Resources
  • Success Stories
  • Resources
DC students test their skills and collaborate in emergency simulation
Durham College 2023 Viewbook
Lead the way
2023 Viewbook
Read Now
Other Resources
  • Graduate Employment Report [PDF]
  • Attend a Program Information Webinar
  • Financial Aid Information
Court Documents
Courtroom Processes
Evidence Recording

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
  • Grade 12 English (C or U)

Recommended

  • Grade 11 Canadian law
  • Basic keyboarding skills required with a recommended typing speed of 50 words per minute

Tuition

  • Year one domestic: $2,722 (CAD)
  • Year one international: $14,186 (CAD)

View full costs

Semester 1 Courses

  • Court Clerk Criminal-OCJ (CCCO 1301)
  • Interpersonal & Group Dynamics (COMM 2326)
  • Introduction to Computer/Court Tech (COMP 1371)
  • Courtroom Clerk/Registrar-Family I (FAMY 1300)
  • Field Observation (FWK 1304)
  • Canadian Law (LAW 1307)
  • Court Reporter I (MNTR 1300)
  • Career Preparation I (PREP 1303)

View all courses

Court Documents
Court Documents
Courtroom Processes
Courtroom Processes
Evidence Recording
Evidence Recording

Technology recommendations

To help students succeed in programs with remote learning requirements, Durham College’s IT Services department has identified minimum technology recommendations. While these are not program requirements, these suggestions will help ensure students have the right tools to support a quality remote learning experience.

View all recommendations

Career Options

WHAT YOU COULD BE:

  • Court clerk/court registrar
  • Court reporter
  • Court services officer
  • Court and client services representatives
  • Private court reporter agencies
  • Courts administration
  • Judicial secretary
  • Legal secretary
  • Specialized court workers

View all career options

Program Details

This program is designed to provide you with the many specialized knowledge and skills required to work in various court support staff capacities for the courts in Ontario focusing on the roles of the Courtroom Clerk/Registrar, Court Reporter and Court Services Officer positions, as well as in agencies, and in administrative positions within the justice sector.

In addition, it will enable you to gain the specialized evidence recording and skills required to work for organizations such as law firms and private court reporting agencies. You will also obtain a solid foundation that will help prepare you for work in many other areas within the justice sector.

You should possess excellent oral and written communication skills; have a high degree of responsibility, punctuality, maturity and conscientiousness; and have the ability to work independently with little supervision and as part of a team.

Prior to admission you should attend a courtroom setting to observe live court proceedings and the persons who work in the courtroom noting their various roles.

Please note: You are required to complete criminal record and judicial matters checks prior to entering into your second semester field placement.

Program Learning Outcomes

  1. Maintain a professional attitude in adherence to courtroom decorum.
  2. Interact with judiciary, counsel, stakeholders, the public and court staff in a respectful manner and using a customer service oriented approach.
  3. Create and format court services documents using computer software in accordance with municipal and provincial directives and governing legislation.
  4. Record and annotate court proceedings using digital court technology adhering to proper restrictions and flagging of cases.
  5. Examine, compare and complete various forms accurately and legibly according to court service requirements and proceedings.
  6. Maintain and manage critical details of all court files (including court minute books and exhibits) ensuring their secure storage at all times in accordance with municipal and provincial directives.
  7. Develop strategies for ongoing personal and professional development to enhance work in court support service settings.

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
  • Grade 12 English (C or U)

Recommended

  • Grade 11 Canadian law
  • Basic keyboarding skills required with a recommended typing speed of 50 words per minute

Courses

The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.

Semester 1

  • Court Clerk Criminal-OCJ (CCCO 1301)
  • Interpersonal & Group Dynamics (COMM 2326)
  • Introduction to Computer/Court Tech (COMP 1371)
  • Courtroom Clerk/Registrar-Family I (FAMY 1300)
  • Field Observation (FWK 1304)
  • Canadian Law (LAW 1307)
  • Court Reporter I (MNTR 1300)
  • Career Preparation I (PREP 1303)

Semester 2

  • Court Reg-SCJ-Civil/Criminal (CCCL 2300)
  • Youth Court Clerk - OCJ (CCCR 2300)
  • Courtroom Clerk/Registrar-Family II (FAMY 2300)
  • Field Placement - CTSS (FWK 2308)
  • Clerk/POA (MNTR 2300)
  • Court Reporter II (MNTR 2301)
  • Career Preparation II (PREP 2303)

Courses and course descriptions are subject to change. Please note that as a result of COVID-19 the 2023-2024 program of study may be modified to accommodate program delivery changes.

Course delivery

More than 50% of this program is delivered in-person.

The rest of the coursework will be delivered using hybrid, flexible or online formats. Students will come to campus to complete in-person learning requirements. Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.

In-person:
Course is delivered in person, on campus within a classroom, lab, shop or studio.
Flexible:
Course is taught in one of DC’s technology-enabled learning classrooms and online at the same time. Students can choose to attend in-person or online.
Hybrid:
Part of the course is delivered online, remotely, and part is in-person on campus within a classroom, lab, shop or studio.
Online:
Fully remote course delivery.

Costs

Career Options

WHAT YOU COULD BE:

  • Court clerk/court registrar
  • Court reporter
  • Court services officer
  • Court and client services representatives
  • Private court reporter agencies
  • Courts administration
  • Judicial secretary
  • Legal secretary
  • Specialized court workers

WHERE YOU COULD WORK

  • Municipal and provincial courthouses
  • Client service agencies
  • Law firms
  • Private court reporter agencies

Experiential Learning

Students get several opportunities to volunteer for experiential learning events which directly relate to learning and performing the duties of a court clerk/registrar in the field.  The pictures below show two CTSS students who acted as court clerks during the mock trial for the Project Lord Ridgeback event.  The students in the program also act as court registrars at the Durham Courthouse for the Paralegal program college and Ontario wide mock trials learning and working with real judges!

Field Placement

Your learning experience will be complemented by a field placement, which will provide the opportunity to integrate theory with practice under the supervision of an industry professional. Durham College’s Court Support Services certificate program was the first program in Ontario to focus on employment within court services as well as court-related positions in the justice sector. It distinguishes itself from other programs due to the field placement course which allows students to choose placement in specific court support positions.

The most significant part of the program is the field observations in first semester visiting many levels of court and the one-on-one shadowing component in second semester.

Please note: You are required to complete criminal record and judicial matters checks prior to entering into your second semester field placement.

Project Lord Ridgeback

Project Lord Ridgeback (PLRB) is multi-disciplinary experiential learning exercise that simulates a local disaster. Interacting with actors who play victims, casualties, emotionally distressed persons and the elderly in a staged, choreographed event, students from a wide range of programs learn by acting and responding as they would in real emergencies. Subject matter experts design injects into disaster-related scenarios which simulate authentic workplace demands.

Following the mock disaster, students participate in follow up exercises to apply learning in mock court testimony, critical incident stress debrief, crime-scene lab work, and form completion specific to their program areas.

Student participants are from a wide range of DC programs including: Practical Nursing, Primary Care Paramedic, Police Foundations, Protection Security & Investigation, Paralegal, 911 Call Centre Communications, Advanced Law Enforcement and Investigations, Journalism Mass Media Program, Social Service Worker, Activation Co-ordination – Gerontology, Court Support Services.

 

Program Transfer, Degree Completion and Additional Credentials

Qualified graduates can go on to take:

  • 9-1-1 Emergency and Call Centre Communications
  • Law Clerk Advanced
  • Office Administration
  • Paralegal
  • Protection, Security and Investigation

Durham College also offers degree completion opportunities with a number of Canadian and international institutions.

Please visit our pathways page to learn more about how you can transfer your credits towards a degree.

Technology Recommendations

To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.

Processor: i3
RAM: 4GB
Storage: 256GB SSD
Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
Camera: Webcam/built-in camera
Internet connection

Questions regarding technology recommendations can be directed to the IT Service Desk  or the school office.

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Land Acknowledgement

Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.

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