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Dental office administrators play a vital role that enhances operations in the dental setting such as processing information, utilizing paper and electronic management systems, scheduling, financial records and proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. This program offers a unique blend of academic learning and practical applications to provide a graduate with the skills, knowledge and professionalism to manage dental office business applications, software and communications for a client-centered practice. Graduates are eligible to write a certification examination through the Ontario Dental Assistants Association. Durham College’s Dental programs are highly regarded within dental communities.
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To help students succeed in programs with remote learning requirements, Durham College’s IT Services department has identified minimum technology recommendations. While these are not program requirements, these suggestions will help ensure students have the right tools to support a quality remote learning experience.
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Dental office administrators are vital members of a dental office. This program will prepare you to maintain a collaborative relationship with clients and all members of the oral health care team while delivering the highest level of client-centered care. It will prepare you to be a multi-skilled, ethically responsible dental administration professional.
You will acquire knowledge and applications of the latest computer software used in dental offices to process information such as insurance claims; and how to carry out appointment management. You will also become familiar with dental terminology, daily dental practice operations and procedures, understand banking account payables and receivables; and gain effective professional relation skills.
The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.
Courses, course descriptions and delivery formats are subject to change.
More than 75% of this program is delivered in-person.
The rest of the coursework will be delivered using hybrid, flexible or online formats. Students will come to campus to complete in-person learning requirements. Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.
Further enhancement of your knowledge, skill and attitude will occur in Field Placements 1 and 2 for a total of 80-hours in a dental office that provides you with additional hands-on learning opportunities to observe and apply classroom theory to an occupational setting. Field Placement 1 occurs within semester 2 and Field Placement 2 occurs immediately following semester 2.
Please note: There are costs associated with Electronic Requirements Verification (ERV), immunizations, lab tests and certifications. Be sure to keep all of your receipts for income tax purposes. These costs include:
It is required that students have completed the ERV with Verified to be eligible for the field placement component of this program. You must (at your expense) provide:
Graduates are eligible to obtain certification through the Ontario Dental Assistants Association (ODAA).
To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.
Storage: 256GB SSD
Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
Camera: Webcam/built-in camera
Questions regarding technology recommendations can be directed to the IT Service Desk or the school office.