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Ministry-approved title: Dental Office Administration
Dental office administrators play a vital role that enhances operations in the dental setting such as processing information, utilizing both paper and electronic management systems, scheduling and maintaining financial records. Using their proficient interpersonal skills, they create a connection between clients and dentists by coordinating requests from both parties. This program offers a unique blend of academic learning and practical applications to provide a graduate with the skills, knowledge and professionalism to manage dental office business applications. Graduates are eligible to write a certification examination through the Ontario Dental Assistants Association. Durham College’s Dental programs are highly regarded within dental communities.
Durham College (DC) offers pre-admission assessment testing to mature domestic applicants to meet admission requirements in English and/or math. Domestic applicants that are 19 years of age or older as of the start date of their program, and who do not have the required program credit(s) i.e., Grade 12 English and/or Grade 12 math are eligible to take an admissions assessment test.
Learn more about how to book Pre-Admission Assessment Testing here.
DC also offers Academic upgrading courses are FREE and designed to help you meet the admissions requirements for this program. Available to individuals 18+, these courses are offered on-campus at DC. Boost your qualifications with:
Learn more about Academic Upgrading and connect with our team to get started.
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This program will prepare you to maintain a collaborative relationship with clients and all members of the oral health care team while delivering the highest level of client-centered care. It will prepare you to be a multi-skilled, ethically responsible dental administration professional.
You will acquire knowledge and applications of the latest computer software used in dental offices to process information such as insurance claims and learn how to carry out appointment management. The Dental Office Administration program provides students with essential skills to manage dental practices efficiently. Examples of learning include dental terminology, daily office operations, banking procedures, professional relations, and sterilization techniques. Additionally, you gain practical experience and networking through field placement in dental offices.
The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.
Courses, course descriptions and delivery formats are subject to change.
In person
Students will come to campus to complete in-person learning requirements. Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.
Further enhancement of your knowledge, skill and attitude will occur in Field Placements 1 and 2, for a total of 80 hours in a dental office that provides you with additional hands-on learning opportunities to observe and apply classroom theory to an occupational setting. Field Placement 1 occurs within Semester 2 and Field Placement 2 occurs immediately following Semester 2.
Please note: There are costs associated with Electronic Requirements Verification (ERV), immunizations, lab tests and certifications. Be sure to keep all of your receipts for income tax purposes. These costs include:
It is required that students have completed the ERV with Verified to be eligible for the field placement component of this program. You must (at your expense) provide:
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Graduates are eligible to obtain certification through the Ontario Dental Assistants Association (ODAA).
Looking for more pathway opportunities or to transfer to Durham College? Click here for more information.
To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.
Processor: i3 RAM: 4GB Storage: 256GB SSD Operating System: Microsoft Windows 10 Professional or Education x64 SP1 Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version) Network Adapter: 802.11ac 2.4/5 GHz wireless adapter Camera: Webcam/built-in camera Internet connection
Questions regarding technology recommendations can be directed to the IT Service Desk or the school office.
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