Dental receptionists and administrators play a vital role that enhances operations in the dental setting such as processing information, utilizing paper and electronic management systems, scheduling, financial records and proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. This program includes the operations of two predominant dental software applications commonly used by dental personnel and exposure to community dental services. Durham College’s dental programs are highly regarded within dental communities.
Dental administrators are vital members of a dental office. This program will prepare you to maintain a collaborative relationship with clients and all members of the oral health-care team in order to deliver the highest level of client-centred care. It will prepare you to be a multi-skilled, ethically responsible dental administration professional.
You will acquire knowledge and applications of the latest computer software used in dental offices; how to process claims; and how to carry out appointment management. You will also become familiar with dental anatomy and client record charting; learn basics of radiography; understand banking and account payables and receivables; and gain effective personnel relation skills You may also participate in dental services offered to the public.
Grade 12 English (C or U) (minimum grade of 60 per cent)
Academic Communication Essentials (COMM 1715)
Dental Office Management I (DENT 1514)
Ethics & Professional Issues (DENT 1515)
Dental Imaging Basics (DENT 1516)
Dental Anatomy And Charting (DENT 1520)
Financial Administration In The Office (FINC 1301)
Dra Field Placement Preparation (FPP 1500)
Presentation Strategies (COMM 2725)
Information Systems (COMP 2106)
Medical Conditions And Office Emergencies (DENT 1521)
Dental Practice (DENT 2502)
Dental Office Management II (DENT 2503)
Dental Theory (DENT 2504)
Field Placement (FWK 2502)
Client Relations (RELA 2500)
Courses and course descriptions are subject to change.
YEAR ONE FEES
Please note: fees are based on the 2019-2020 academic year and do not include textbooks. For more information please
Other fees to consider.
WHAT YOU COULD BE:
Dental office manager
WHERE YOU COULD WORK:
General and specialty dental practices
Hospital, chronic care and correctional institution dental clinics
Receptionists in health-related offices
Your learning will be complemented by experiencing the dental operations of the Durham College dental hygiene clinic located on campus. Further development of your knowledge, skill and attitude will occur with an 80-hour field placement in a dental office that provides you with further practical, hands-on learning opportunities in order to apply classroom theory to an occupational setting. Field placement occurs immediately following semester 2 and may run into the month of May.
Please note: There are costs associated with completing the pre-placement requirements.
Service fees for Verified, our documentation collection and verification partner.
Costs to complete mandatory immunizations, lab tests, and certifications.
To be eligible for the field placement component of this program you must (at your expense) provide:
Current Level C CPR certification from a recognized provider
Current standard first aid certification from a recognized provider
Entry immunization form completed by a health-care provider
Program Transfer, Degree Completion and Additional Credentials
Graduates are eligible to obtain certification through the Ontario Dental Assistants Association (ODAA).