Dental Reception and Administration

Credential

Ontario College Certificate

Location

Oshawa

School

School of Health & Community Services (HCS)

Length

Two semesters

OCAS Code

DRA

Next Intake

September 2020 +VIEW ALL INTAKES

Program Overview

Dental receptionists and administrators play a vital role that enhances operations in the dental setting such as processing information, utilizing paper and electronic management systems, scheduling, financial records and proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. This program includes the operations of two predominant dental software applications commonly used by dental personnel and exposure to community dental services. Durham College’s dental programs are highly regarded within dental communities.

Computer Skills

Reception

Organization

Admission Requirements

Ontario Secondary School Diploma (OSSD) or Mature Student Status
Grade 12 English (C or U) (minimum 60 per cent)

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Intakes and Availability

Date	Domestic Availability	International Availability
September 2020	Open	Open

Tuition

Year one domestic: $2,722 (CDN)
Year one international: $13,322 (CDN)

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Semester 1 Courses

View All Courses

Career Options

WHAT YOU COULD BE:

Administrative assistant
Dental administrator
Dental office manager
Dental receptionist

View all Career Options

Program Details

Dental administrators are vital members of a dental office. This program will prepare you to maintain a collaborative relationship with clients and all members of the oral health-care team in order to deliver the highest level of client-centred care. It will prepare you to be a multi-skilled, ethically responsible dental administration professional.

You will acquire knowledge and applications of the latest computer software used in dental offices; how to process claims; and how to carry out appointment management. You will also become familiar with dental anatomy and client record charting; learn basics of radiography; understand banking and account payables and receivables; and gain effective personnel relation skills You may also participate in dental services offered to the public.

Admission Requirements

Ontario Secondary School Diploma (OSSD) or Mature Student Status
Grade 12 English (C or U) (minimum 60 per cent)

Courses

Semester 1

Semester 2

Courses and course descriptions are subject to change.

Costs

YEAR ONE FEES	Domestic	International
Tuition	$2,722	$13,322
Compulsory Ancillary	$1,337	$1,812
Program Incidental	$0	$0
Total Fees:	$4,059	$15,134

Please note: fees are based on the 2019-2020 academic year and do not include textbooks. For more information please see Other fees to consider.

Career Options

WHAT YOU COULD BE:

Administrative assistant
Dental administrator
Dental office manager
Dental receptionist

WHERE YOU COULD WORK:

General and specialty dental practices
Hospital, chronic care and correctional institution dental clinics
Receptionists in health-related offices

Field Placement

Your learning will be complemented by experiencing the dental operations of the Durham College dental hygiene clinic located on campus. Further development of your knowledge, skill and attitude will occur with an 80-hour field placement in a dental office that provides you with further practical, hands-on learning opportunities in order to apply classroom theory to an occupational setting. Field placement occurs immediately following semester 2 and may run into the month of May.

PRE-PLACEMENT REQUIREMENTS

Please note: There are costs associated with Electronic Student Permit Checking (ESPC), immunizations, lab tests and certifications. Be sure to keep all of your receipts for income tax purposes. These costs include:

Service fees for Verified, our documentation collection and ESPC verification partner.
Costs to complete mandatory immunizations, lab tests, and certifications.

It is required that students have completed the ESPC with Verified to be eligible for the field placement component of this program. You must (at your expense) provide:

Current Level C CPR from a recognized provider
Current standard first aid certification from a recognized provider
Entry immunization form completed by a health-care provider

Links:

Program Transfer, Degree Completion and Additional Credentials

Graduates are eligible to obtain certification through the Ontario Dental Assistants Association (ODAA).

Dental Reception and Administration

Program Overview

Admission Requirements

Intakes and Availability

Tuition

Semester 1 Courses

Career Options

WHAT YOU COULD BE:

Program Details

Admission Requirements

Courses

Semester 1

Semester 2

Costs

Career Options

WHAT YOU COULD BE:

WHERE YOU COULD WORK:

Field Placement

PRE-PLACEMENT REQUIREMENTS

Program Transfer, Degree Completion and Additional Credentials

Helpful Resources

College guide September 2020 [PDF]

College guide September 2020 [Interactive]

Graduate Employment Report [PDF]