Dental Reception and Administration

Program Overview

Dental receptionists and administrators play a vital role that enhances operations in the dental setting such as processing information, utilizing paper and electronic management systems, scheduling, financial records and proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. This program includes the operations of two predominant dental software applications commonly used by dental personnel. Durham College’s dental programs are highly regarded within dental communities.

Computer Skills

Reception

Organization

Admission Requirements

Ontario Secondary School Diploma (OSSD) or Mature Student Status
Grade 12 English (C or U) (minimum grade of 60 per cent)

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Intakes and Availability

Date	Domestic Availability	International Availability
September 2019	Open	Closed

Tuition

Year one domestic: $3,025 (CDN)
Year one international: $13,187 (CDN)

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Semester 1 Courses

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Career Options

WHAT YOU COULD BE:

Administrative assistant
Dental administrator
Dental office manager
Dental receptionist

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Program Details

Dental administrators are vital members of a dental office. This program will teach you how to maintain a collaborative relationship with clients and all members of the oral health-care team to deliver the highest level of client-centred care. It will prepare you to be a multi-skilled, ethically responsible dental administration professional.

You will learn the latest computer software used in dental offices; how to process claims; and how to carry out appointment management. You will also become familiar with dental anatomy and charting; learn the basics of radiography; understand banking and account payables and receivables; and gain effective personnel relations skills.

Graduates may apply to write the Certified Dental Receptionist exam through the Ontario Dental Assistants Association to obtain their designation as a certified dental receptionist.

Admission Requirements

Ontario Secondary School Diploma (OSSD) or Mature Student Status
Grade 12 English (C or U) (minimum grade of 60 per cent)

Courses

Semester 1

Semester 2

Courses and course descriptions are subject to change.

Costs

YEAR ONE FEES	Domestic	International
Tuition	$3,025	$13,187
Compulsory Ancillary	$1,245	$1,720
Program Incidental	$120	$120
Total Fees:	$4,390	$15,027

Please note: fees are based on the 2018-2019 academic year and do not include textbooks. For more information please see Other fees to consider.

Career Options

WHAT YOU COULD BE:

Administrative assistant
Dental administrator
Dental office manager
Dental receptionist

WHERE YOU COULD WORK:

General dental practices as well as specialty practices
Hospital, chronic care and correctional institution dental clinics
Receptionists in health-related offices

Field Placement

Your learning will be complemented by experiencing the dental operations of the Durham College dental hygiene clinic located on campus. Further development of knowledge, skill and attitude will occur with an 80-hour field placement in a dental office that provides you with further practical, hands-on learning opportunities in order to apply classroom theory to an occupational setting. Field placement occurs immediately following semester 2 and may run into the month of May.

PRE-PLACEMENT REQUIREMENTS

Please note: There are costs associated with completing the pre-placement requirements.

Service fees for Verified, our documentation collection and verification partner.
Costs to complete mandatory immunizations, lab tests, and certifications.

To be eligible for the field placement component of this program you must (at your expense) provide: